Digital Personal Shopper Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and time management skills. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Dedicated to building long-term relationships with loyal customers. Knowledgeable and skilled in the food and serving industry, including experience in a fast paced work environment. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.


Awarded Employee of the Month at Walmart store #3197

  • Product Knowledge
  • Cash Register Operation
  • Customer Complaint Resolution
  • Online Ordering Familiarity
  • Customer Relations
  • Flexible & Adaptable
  • Supervision
Work History
Digital Personal Shopper, 10/2020 to 03/2021
WalmartCity, STATE,
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Loaded and unloaded orders at customer's homes or locations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Picked quality and accurate items for 100+ daily customer orders.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Hostess/Server's Assistant, 05/2020 to 10/2020
Pizza RockCity, STATE,
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Assisted customers with carry-out service.
  • Offered product samples, answered questions and helped customers find items.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Greeted customers and answered any questions.
  • Provided attentive service and proactively assessed guest needs.
Team Leader Member, 07/2018 to 08/2020
Chic-Fil-ACity, STATE,
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led team of 15-18 members while providing exceptional customer service.
  • Molded team and embraced change to adapt within dynamic market.
  • Optimized customer support by establishing collaborative service environment.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
: Business, Expected in
Hillsborough Community College - Tampa, FL
High School Diploma: , Expected in 05/2018
Bloomingdale High School - Valrico, FL
Additional Information

-Volunteered for Hope Lodge for Bingo Night

Native or Bilingual
Native or Bilingual

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Hillsborough Community College
  • Bloomingdale High School
Job Titles Held:
  • Digital Personal Shopper
  • Hostess/Server's Assistant
  • Team Leader Member
  • High School Diploma

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