digital personal shopper resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

  • Accurate money handling
  • Sales proficiency
  • Online ordering familiarity
  • Product knowledge
  • Lift up to 50 pounds
  • Customer Relations
  • Point of sale operation
  • Product and service sales
  • Cash Handling
  • Stocking and replenishing
  • Teambuilding
  • Training and Development
Work History
Digital Personal Shopper, 11/2019 to Current
Bass Pro ShopsPortage, IN,
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Loaded orders at customer's cars.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maximized efficiency by scanning items quickly and completing as many as 60 orders per hour.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
Apparel Associate, 11/2019 to Current
ActionlinkColorado Springs, CO,
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.
  • Displayed and organized products in store to help customers locate products easily.
  • Created stunning displays to capture customer attention. and increase sales.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Used POS system to process sales, returns and exchanges.
  • Operated cash register to complete cash, check and credit card transactions.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Electronics Sales Associate, 11/2019 to Current
WalmartCity, STATE,
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Checked to see if requested items were available from store's inventory.
  • Processed credit and debit card payments to complete customer buying experience.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
Dental Assisting Certificate : , Expected in 05/2022
American Institute of Dental Assisting - Albuquerque, NM,
GED: , Expected in 09/2021
Santa Fe Community College - 6401 Richards Ave, Santa Fe, NM,
Native or Bilingual
Native or Bilingual

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Resume Overview

School Attended

  • American Institute of Dental Assisting
  • Santa Fe Community College

Job Titles Held:

  • Digital Personal Shopper
  • Apparel Associate
  • Electronics Sales Associate


  • Dental Assisting Certificate
  • GED

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