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digital marketing specialist resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Versatile Security Operations Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with eight years of progressive experience. DPS certified Office manager.

Skills
  • Security officer development
  • Company risk management
  • Security resource allocation
  • Daily incident reporting
  • Security team management
  • Planning and Coordination
  • Teamwork and Collaboration
  • Training and Development
Work History
11/2018 to 05/2022 Security Operations Manager Fleetcor | Las Vegas, NV,
  • DPS Certified Manager
  • Expert with Private Security Bureau Audits
  • Acted as an advocate and on-site liaison between company and officers to ensure the delivery of high-quality security services.
  • Regularly meet with client representatives for status updates; address any concerns or potential problems; support security planning, assessments, and security metrics; review and update account documents including standard operating procedures; Reviews Security Officer site reports verifying accuracy and client directives have been satisfactorily followed; personally, inspect all posts as part of the evaluation of security staff.
  • Collaborated and communicated with other departments on site within the account to ensure requirements are met.
  • Overseen and coordinated with company departments, and participate in the recruitment, selection, on-site training, development, and retention of staff.
  • Counseled employees and carry out disciplinary actions, as necessary.
  • Coordinated and scheduled with on-site officers at multiple sites across the DFW metroplex and maintain manned posts while upholding company service standards.
  • Enforced laws, regulations, and policies effectively and professionally with those not complying and act to ensure staff resembles positivity and effectiveness during rule enforcement.
03/2016 to 11/2018 Night Operations Supervisor Autonation, Inc. | Costa Mesa, CA,
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored expenditures to mitigate risk of overages.
  • Interviewed, hired and trained new employees for positions.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Oversaw quality control implementations and reporting, working closely with contract representative.
06/2012 to 02/2016 Security Head Guard Duke Paint And Body | City, STATE,
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Education
Expected in 05/2023 to to MBA | Management Southeastern Oklahoma State University, Durant, OK GPA:
Expected in 05/2021 to to Bachelor of Arts | Communications, Advertising Concentration Southeastern Oklahoma State University, Durant, OK, GPA:
  • Coursework in social media marketing, Leadership, and marketing communications.
  • Courses include some of the following:

- COMM 351 - Writing for the Advertising Industry

- COMM 352 - Advertising Media

- COMM 353 - Advertising Creative Strategy and Execution I

- COMM 410 - Principles of Communication Research

Expected in 05/2021 to to BBA | Marketing Southeastern Oklahoma State University, Durant, OK GPA:

● Coursework in social media marketing, Leadership, and marketing communications.

● Drs. C.W. & Faye Mangrum Marketing Scholarship

● Courses include some of the following:

- MKT 3633: Consumer Behavior

- MKT 4333: Marketing Research

- MKT 4643: Marketing Management

- MKT 4533 Social Media Marketing

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Resume Overview

School Attended

  • Southeastern Oklahoma State University
  • Southeastern Oklahoma State University
  • Southeastern Oklahoma State University

Job Titles Held:

  • Security Operations Manager
  • Night Operations Supervisor
  • Security Head Guard

Degrees

  • MBA
  • Bachelor of Arts
  • BBA

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