Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Training and development professional consistently rewarded for success in digital learning, design, and operational improvements. Experience in online instructional development and class management procedures positively impacting overall student growth. Expert use of teaching methods/pedagogy. A history of improving course strength and modernizing instruction with a fresh and forward-thinking approach to education. Experience in understanding of traditional and contemporary approaches, instructional strategies, and materials offerings.

Expected in 2010 Master of Science | Educational Technology Strayer University, Rockville, MD GPA:
Expected in 2007 Bachelor of Science | Computer Information Systems Strayer University, Rockville, MD GPA:
Expected in 08/2021 Certificate | Remote Adult Education Walden University, , GPA:
  • Remote group and individual instruction
  • Educational Research and Analysis
  • Progress Reporting
  • Faculty Communication
  • Curriculum Development
  • Academic advisement
  • Technology-based curriculum
  • Online learning tools
  • Student counseling
  • Classroom management
  • Student needs assessment
  • Adult Education
  • Differentiated instruction
  • Academic research
Work History
09/2020 to Current Digital Marketing Instructor Coding Dojo | WA, State,
  • Leads transformative learning experience in digital marketing strategies, analytics, design, social media, campaign development. Use project implementation concept.
  • Instructs Google Analytics, WordPress, HTML, JavaScript, Adobe Cloud, SalesForce, Joomla
  • Blackboard, Canvas, Google collaboration tools to enhance student productivity.
  • Earns an average of 4.9 out of 5 for instructor engagement and knowledge.
  • Provide on-demand support to technical questions and guidance requests.
  • Marketing Automation: Eloqua, Salesforce, MS Dynamics, CRM
03/2015 to Current DIGITAL MARKETING TECHNICAL CONSULTANT Amda College | Austin, TX,
  • Responsible for performance measurement, strategic planning, training and execution of digital marketing initiatives.
  • Conducts training and development needs assessments.
  • Implements teaching methods such as activities, discussions and demonstrations.
  • Provides SME knowledge training for Enterprise software.
  • Employs instructional techniques to retain staff interest and maximize learning.
  • Improves staff technical levels from null to advanced competencies through guided training groups, whole group instruction.
  • Deploys advanced communication campaigns such as: newsletters, updates, websites, intranet.
  • Lead over 100 international staff members to adopt new technologies.
  • Follow-up and evaluate training initiatives and provided measurement results.
08/2013 to 02/2015 DIRECTOR OF DIGITAL MARKETING AIG Life And Retirement | City, STATE,
  • Implementing focused path for digital marketing projects; directly led systems development and technical cross-functional training initiative.
  • Created industry specific training using learning delivery software Trained fifty executives, team members and remote partners on new system.
  • Accomplished 100% completion of staff training content management systems to ensure thorough back up capabilities within first six months.
  • Led team with integration and migration of websites with a 99% error free outcome.
  • Developed and directed launch of new projects, resulting in 100% error free outcome.
  • Eliminated redundancy of systems and streamlined processes by establishing job request system in three months with zero errors.
  • Deepened and fostered relationships with constituents and service providers.
  • Defined and deployed advanced digital features for product specific digital assets.
  • Produced reports detailing results of campaigns and impact and performance.
  • Increased efficiency of complex web-based production by 50% within one year.
08/2011 to 08/2013 DIRECTOR OF WEB COMMUNICATIONS The University Of Texas | City, STATE,
  • Developed, led and implemented creation of web-based marketing efforts geared for student engagement and retention at The University of Texas at Brownsville.
  • Created, analyzed, and reported on strategic digital marketing campaigns for The Office of The President, News and Information, and Institutional Advancement.
  • Served as freshman orientation instructor.
  • Selected Achievements: Leveraged current digital assets and improved message, design and navigation to streamline student engagement via priority enrollment services.
  • Successfully implemented compliance sheriff system to function with 100% efficiency; produced interactive, newly branded web presence with ongoing system change efforts.
  • Executed data cleaning measures and continuance for Raiser's Edge database integral to University Advancement activities.

American Association for Adult and Continuing Education

Texas Association for Literacy and Adult Education


EC-6 Texas Teacher Certification

ESL Supplemental Texas Teacher Certification

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School Attended

  • Strayer University
  • Strayer University
  • Walden University

Job Titles Held:

  • Digital Marketing Instructor


  • Master of Science
  • Bachelor of Science
  • Certificate

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