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Professional Summary
Experienced I.T support personnel who has focused on providing help desk support for time sensitive clients who have been the victim of ransomware. My experience includes supporting a staff of over 200 people with various IT issues through the Zen Desk platform. I have extensive knowledge in hard drive imaging and encryption and decryption software and proficient in various processing software such as FTK Imager, EnCase, and Magnet Axiom. I have working knowledge of G Suite and the ability to learn new software and techniques quickly.
Skills
Attention To Detail
Automation
Exercising Discretion
Conflict Resolution
Ability to lead teams of people effectively
G Suite
Effective Time Management
Court testimony
Crime investigation
Communication skills
Problem-Solving
Investigative procedures
Following Up
Case Management
Ability To Manage
Ability To Work Independently
Strong Communication Skills
Manage Investigations
Organizational Skills
Analytics And Research
Industry Standards
It Support
Excellent Time Management Skills
Supporting Documentation
Excellent Communication
Writing
User Training
Knowledge Base
Work History
11/2019 to CurrentDigital Evidence Technician Arapahoe County | Littleton, CO,
Kept detailed records of evidence and evidence storage inventories, double-checked procedures, and monitored access to prevent unauthorized handling.
Assisted analyst with receiving digital files containing encryptions with the treat actor demanding Crypto currency as payment.
Provided optimal support to investigations by staying up to date on processing procedures and how to handle high-priority evidence.
Completed lab work to examine and classify various pieces of evidence to note evidence and prepare items for further analysis.
Worked with customers who were exposed to Ransomware to understand needs and provide excellent service.
Imaged hard drives using tools such as FTK, Cellebrite, BlackLight, and Falcon.
Utilize software such as Magnet Axiom, and EnCase to perform initial triage of encrypted hard drives containing Malware.
Responsible for managing over 1000 pieces of evidence and obtaining a proper chain of custody for each.
Work closely with a team of analyst to ensure proper data is available for processing.
Ability to work closely with upper management to ensure cases are progressing on schedule and provide appropriate feedback.
10/2009 to 11/2019Deputy SheriffWright County | Buffalo, MN,
Lead and manage groups of people during critical incidents
Enhanced community safety while conducting complex Fraud investigations, including money laundering and theft
Investigated financial crimes and placed appropriate charges.
Performed forensic examinations of both computers and cell phones utilizing a variety of software and hardware options
Investigate criminal activity and allegations of wrong doing.
Troubleshoot technical computer issues including printers, mobile connectivity hardware, and PC software
Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability
Followed constitutional standards to properly obtain and execute warrants for arrests and searches
Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise
Investigated multiple violent crimes each year, including homicide, sexual assault, robbery, child abuse, and domestic violence
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects and documented all investigative findings
Collected, analyzed, and interpreted information, documentation, and physical evidence associated with investigations
01/2004 to 10/2009State Trooper IIVirginia State Police | City, STATE,
Collaborated with court prosecutors and testified in court in support of hundreds of cases per year
Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments
Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence
Performed searches of people, vehicles, buildings and large outdoor areas to maintain safety, identify hazards and detect criminal activities
Worked with Federal Law Enforcement Agencies on a task force to deter drug trafficking throughout the state
Investigate and reconstruct complex motor vehicle crashes and report findings to the court prosecutors
Education
Expected in 08/2021Associate of Arts | Business Management With I.T FocusEastern Gateway Community College, Steubenville, OHGPA:
Expected in 06/2010Associate of Science | Criminal Justice / CriminologyKaplan University, Davenport, IAGPA:
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