Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
  • Patient Advocate
  • Patient Assessment Expert
  • Clinical Trial Recruitment
  • Patient Outcomes
  • Pharmacovigilance
  • Corporate Compliance and Ethics
  • Public Speaking
  • Business Acumen
  • Territory Management
  • Motivational Interviewing
  • Problem Solving
  • Interpersonal and communication skills
  • Program Development
  • Certified Pump Trainer
  • Clinical assessment
Professional Summary
Dynamic, highly accomplished clinical educator with strong motivational interviewing and interpersonal skills. With almost 30 years as a clinical educator, I believe in putting the patient first and working together to achieve healthy outcomes. I am well respected in the industry and excel at participating as a member of a multidisciplinary case management team to achieve superior results.
Work History
11/2017 to Current
Diabetes Clinical Educator Nes Associates Livermore, CA,
  • Provide individual or group training, diabetes educaion and follow up for all patients on current Medtronic products and technologies
  • Ensure optimum patient outcomes by training on pump therapy, CGM therapy and CareLink to ensure approrpiate therapy settings and continuation of care
  • Provide training and education across multiple territories, interfacing with multiple diabetes clinical and territory mangers
  • Faciliates webinars or other computer based training offerings
  • Set and and faciliate in-person and group education including diabetes education classes, pump starts, CGM starts, Manual Mode and Auto Mode starts advaced features and Care Link Therapy Review
  • Proactively make educationally focused calls to patients
  • Participates in district and territory teams planning sessions
05/2017 to 10/2017
Diabetes Teaching Dietitian Carolinas Health Care System City, STATE,
  • Serve as an expert resource on diabetes-related issues to physicians, medical students, nurses and other health care professionals
  • Initiate instruction on all aspects of diabetes self management, including meal planning, blood glucose pattern management, insulin therapy and  medication adjustment
  • Collaborate with appropriate individuals on patients problems. Consults with physicians, nursing personnel, social workers and others as necessary to provide continuity of care for the patient
  • Develop and implement an educational plan as part of the care plan for the patients and their family members
  • Trained patients on V-Go insulin delivery device
10/2007 to 2017
Nurse 1 & 2/Certified Diabetes Educator Quintiles.IMS City, STATE,

  • Strong working relationships with key clients in the Charlotte market including Carolinas Healthcare System, Novant Health, Piedmont Healthcare improving access for sales professionals
  • Team with Sanofi sales professionals in lunch and learns, train the trainers and sales calls to gain physician's commitment to increase market share
  • Collaborate with health care provider's and office staff to refer patients to diabetes and cholesterol education classes
  • Teach group education classes in targeted physicians offices on diabetes self management and train on medical devices, insulin pens, blood glucose monitors, inhaled insulin and PCSK9 inhibitor
  • Empower patients on diabetes self management skills, through branded and non branded classes for adults living with Type I and Type II diabetes.
  • Educate healthcare providers and staff on Sanofi's insulin and cardiovascular medications
  • Manage a large territory with over 350 targeted physicians; schedule and teach  classes in targeted physicians offices
  • Attend and participate in Sanofi Product Launch Meetings for Praluent, Toujeo, IbgStar, and Afrezza, Apidra
04/2003 to 10/2007
Clinical Research Coordinator Center For Nutrition And Preventative Medicine City, STATE,
  • Attend investigator meetings for Clinical Research Trials
  • Trained and oriented staff on study protocols, recruitment and retention strategies for positive clinical research experiences for study volunteers
  • Interact extensively with clinical monitors and study sponsors
  • Monitored and recorded patient progress in response to therapy.
  • Recorded detailed prognosis, treatment, responses and progress notes in source documents and CRF's
  • Accurately completed drug accountability logs
Expected in
RD Eligible: Clinical Dietetic Internship
Henry Ford Hospital - Detroit, MI

Expected in
Bachelor of Science: Nutrition
Indiana University - Bloomington, IN
  • Registered Dietitian #720359
  • Certified Diabetes Educator #09029235
  • Licensed Dietitian/Nutritionist State of North Carolina #L00696
  • American Red Cross: Adult and Pediatric First Aid/CPR/AED 2017-2019
  • Certified V Go insulin delivery device trainer
  • Quintiles President's Club Award 2011
  • Quintiles Customer Care Hall of Fame-recognized for ongoing Customer Service 2011-2013
  • Quintiles Team Award: for achieving a cumulative customer satisfaction rating of over 90% 2011
  • Quintiles Platinum award for number of patients educated 2015
  • American Association of Diabetes Educators
  • American Diabetes Association

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School Attended

  • Henry Ford Hospital
  • Indiana University

Job Titles Held:

  • Diabetes Clinical Educator
  • Diabetes Teaching Dietitian
  • Nurse 1 & 2/Certified Diabetes Educator
  • Clinical Research Coordinator


  • RD Eligible
  • Bachelor of Science

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