Dynamic, highly accomplished clinical educator with strong motivational interviewing and interpersonal skills. With almost 30 years as a clinical educator, I believe in putting the patient first and working together to achieve healthy outcomes. I am well respected in the industry and excel at participating as a member of a multidisciplinary case management team to achieve superior results.
Work History
Diabetes Clinical Educator, 11/2017 to Current Medtronic Inc – Northridge, CA
Provide individual or group training, diabetes educaion and follow up for all patients on current Medtronic products and technologies
Ensure optimum patient outcomes by training on pump therapy, CGM therapy and CareLink to ensure approrpiate therapy settings and continuation of care
Provide training and education across multiple territories, interfacing with multiple diabetes clinical and territory mangers
Faciliates webinars or other computer based training offerings
Set and and faciliate in-person and group education including diabetes education classes, pump starts, CGM starts, Manual Mode and Auto Mode starts advaced features and Care Link Therapy Review
Proactively make educationally focused calls to patients
Participates in district and territory teams planning sessions
Diabetes Teaching Dietitian, 06/2017 to 11/2017 Carolinas Health Care System – Charlotte, NC
Serve as an expert resource on diabetes-related issues to physicians, medical students, nurses and other health care professionals
Initiate instruction on all aspects of diabetes self management, including meal planning, blood glucose pattern management, insulin therapy and medication adjustment
Collaborate with appropriate individuals on patients problems. Consults with physicians, nursing personnel, social workers and others as necessary to provide continuity of care for the patient
Develop and implement an educational plan as part of the care plan for the patients and their family members
Strong working relationships with key clients in the Charlotte market including Carolinas Healthcare System, Novant Health, Piedmont Healthcare improving access for sales professionals
Team with Sanofi sales professionals in lunch and learns, train the trainers and sales calls to gain physician's commitment to increase market share
Collaborate with health care provider's and office staff to refer patients to diabetes and cholesterol education classes
Teach group education classes in targeted physicians offices on diabetes self management and train on medical devices, insulin pens, blood glucose monitors, inhaled insulin and PCSK9 inhibitor
Empower patients on diabetes self management skills, through branded and non branded classes for adults living with Type I and Type II diabetes.
Educate healthcare providers and staff on Sanofi's insulin and cardiovascular medications
Manage a large territory with over 350 targeted physicians; schedule and teach classes in targeted physicians offices
Attend and participate in Sanofi Product Launch Meetings for Praluent, Toujeo, IbgStar, and Afrezza, Apidra
Clinical Research Coordinator, 05/2003 to 11/2007 Center For Nutrition and Preventative Medicine – Charlotte, NC
Attend investigator meetings for Clinical Research Trials
Trained and oriented staff on study protocols, recruitment and retention strategies for positive clinical research experiences for study volunteers
Interact extensively with clinical monitors and study sponsors
Monitored and recorded patient progress in response to therapy.
Recorded detailed prognosis, treatment, responses and progress notes in source documents and CRF's
Accurately completed drug accountability logs
Education
RD Eligible: Clinical Dietetic InternshipHenry Ford Hospital - Detroit, MI
Bachelor of Science: NutritionIndiana University - Bloomington, IN
Certifications
Registered Dietitian #720359
Certified Diabetes Educator #09029235
Licensed Dietitian/Nutritionist State of North Carolina #L00696
American Red Cross: Adult and Pediatric First Aid/CPR/AED 2017-2019
Certified V Go insulin delivery device trainer
Previous work experience
Presbyterian Diabetes Center (formerly Nalle Clinic Diabetes Center). Wellness Dietitian, Marriott Corporation, Clinical Dietitian, UAB Hospital, Alabama
Accomplishments
Quintiles President's Club Award 2011
Quintiles Customer Care Hall of Fame-recognized for ongoing Customer Service 2011-2013
Quintiles Team Award: for achieving a cumulative customer satisfaction rating of over 90% 2011
Quintiles Platinum award for number of patients educated 2015
