Competent Computer Technician well-versed in assisting all users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Qualified to upgrade networks, software and hardware.
Skills
Hardware and software installation
Help desk support
Technical Analysis
Desktop and Laptop Installations
Operating System Testing
Network Component Installations
Technical Support
Google Controller Administrator
Windows 10 Administrator Tools
Active Directory
Chromebook, PC, MAC, Chrome OS, IOS, Windows, Apple OS experience
Imaging experience
Network troubleshooting
Server and client installation
Work History
05/2017 to Current
Developmental Support Technician IIIMeadville Medical Center – Warren, PA,
Developed corrective action plans and prevention strategies to improve product reliability.
Devised and enhanced treatment strategies to promote continued progress.
Documented client progress in confidential files.
Utilized written programs to support clients in meeting therapeutic goals.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Continuously check data, use logins and file permissions to monitor data safety and end-user efficiency.
Generated reports covering details about data, system operation and error monitoring.
Developed and updated spreadsheets and databases to track, analyze and report on clients.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Drafted professional memos/letters
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Treated clients and families with respect and dignity.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
11/2016 to 05/2017
Clerical AssistantTrinity Health Corporation – Atlanta, GA,
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Managed Excel databases converting complex data into easy-to-interpret data.
Provided clerical support to employees by copying, faxing and filing documents.
Maintained records of material flow, compiling and organizing related data.
12/2014 to 04/2016
Support StaffTechnipfmc – Stephenville, TX,
Configured hardware, devices and software to set up work stations for employees
Helped streamline repair processes and update procedures for support action consistency
Handled lab equipment, cleaned keyboards, monitors and disk drives.
Server/client installation
Network troubleshooting
Imagining experience
Chromebook, PC, MAC, Chrome OS, IOS, Windows, Apple OS experience
Active Directory
Windows 10 Administrator tools
Google Controller Administrator
06/2011 to 12/2014
Computer SpecialistHualapai Health Education & Wellness – City, STATE,
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