Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Sharp and talented Development Engineer with 20 years of product development history. Expert-level knowledge of product prototyping. Experienced in conducting research to identify target markets and trends. Proficient in Python.

Developer with 20 year product development history within Active Directory. Excellent reputation for improving product designs through implementation of Agile processes. Proficient in Agile and leading highly capable teams.

Goal-oriented with experience in networking settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives.

Motivated professional offering in Computer science Degree as well as on site work experience. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Collaborative Dev Operations Engineer with 20 years of experience working with cross-functional teams to build and automate various processes. Dedicated designer with creativity in leveraging individual strengths for product benefit. Determined facilitator setting rigid timelines and contributing to larger project goals.

  • FEA and failure analysis
  • AutoCAD expertise
  • Designing [System or Product]
  • Quality assurance controls
  • 3D design and simulation software
  • IT skills
  • Microsoft Office
  • Organizational skills
  • Active Directory knowledge
  • ASP
  • SQL expert
  • Fluent in C, C++, C#
  • JavaScript
  • System Administration
  • Software architecture
  • Scrum
  • Agile development methodologies
  • Data warehousing and analytics
  • Cross-functional teamwork
  • Configuration management
  • SDLC processes
  • Advanced computer programming
  • Data synchronization
  • Test development
  • Embedded systems development software
  • Advanced knowledge of embedded systems
  • JIRA
  • Application development
  • Cybersecurity analysis
  • Testing and debugging
  • JavaScript expert
  • Testing and deployment
  • Design and development
  • HTML
  • Customer-oriented
  • Interface design and implementation
  • Certified [Application type] Application Developer
  • Self-starter
  • Project management
  • Certified Information Systems Security Professional
  • Efficient data management
  • Computer systems installation
  • Performance improvements
  • Network repairs and maintenance
  • System upgrades
  • Network security management
  • Server improvements
  • Backlog management
  • Software process management
  • Effective customer communication
  • Agile best practices
  • Scrum processes
  • Scope development
  • Budget administration
  • [Software] expertise
  • Requirements gathering
  • Scrum methodology
  • Risk analysis
  • Computer skills
  • Organization
Development Engineer, 01/2019 to 01/2022
Entegris, Inc.Billerica, MA,
  • Improved quality, functionality and cost by investigating alternate materials for product development.
  • Utilized project management software to maintain project details and prioritize clear task lists.
  • Analyzed regulations, legislation and product specifications for customer [Type] program.
  • Utilized [Software] to develop technical documentation, bill of materials, mechanical drawings and schematics.
  • Created systems engineering documentation and proposed allocation across systems based on project parameters.
  • Incorporated technology best practices to enhance app operational performance.
  • Participated in team-based assessments to ascertain DevOps assignment goals.
  • Monitored software algorithm development and conducted independent assessments to recommend procedural and system improvements.
  • Collaborated with development, QA and IT operations staff to enhance software productivity.
  • Coordinated initial production, development and prototyping of products.
  • Identified product performance criteria by translating customer specifications and defining product functional analysis.
Network Engineer, 01/2019 to 12/2021
Cleveland ClinicBirmingham, OH,
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Maximized network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Performed preventive maintenance of networking hardware and related software.
  • Supported internal network growth through ongoing evaluation and tuning of overseen assets.
  • Eradicated multi-faceted network issues involving hardware, software, power and communications.
  • Maintained smooth operations of software and hardware for [Number]% network uptime through remote access, LAN and WAN.
  • Produced system configurations and procedural documentation with [Type] network diagrams.
  • Employed firewalls and VPNs to safeguard network security and block unauthorized access.
  • Provided smooth communications by configuring LAN technology, wireless access points and controllers.
  • Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
  • Configured and implemented Cisco ASA firewalls to provide clients with comprehensive security, antivirus protection and virtual network capabilities.
  • Installed and maintained Vo IP and VTC devices, checking customer availability for various networks.
  • Headed performance and capacity planning by auditing, monitoring, analyzing and reconfiguring network environments for future scalability and to improve network performance by [Number]%.
  • Configured and managed [Type] routers, [Type] security appliances and [Type] switches.
  • Developed and implemented extensive LAN designs to connect up to [Number] users on network.
Network Administrator, 06/2004 to 10/2009
Blizzard Entertainment, Inc.New York, NY,
  • Installed and supported hardware and software for desktops, servers and printers.
  • Worked closely with end users to solve problems related to hardware and software.
  • Monitored system upgrades, patches, service packs, hot fixes and new configurations.
  • Managed employee access, security roles and permissions.
  • Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
  • Supported various operating systems and server technologies.
  • Provided troubleshooting and testing to support network.
  • Uploaded, configured and managed antivirus detection software and email applications.
  • Delivered high level of support and maintenance to hardware, software and applications to maximize performance and reduce bottlenecks.
  • Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
  • Maintained documentation on configurations and maintenance using component labeling and technical diagrams.
  • Backed up data each evening, alleviating lost information risk.
  • Created thorough knowledge base of information detailing troubleshooting and system configuration and rolled it out to help desk team.
  • Drafted IT productivity reports to inform director.
  • Supported users in security card system functions.
  • Streamlined network operations, resulting in improved delivery times and higher level of customer service across [Number] locations with more than [Number] onsite users.
  • Tracked network and telephony devices for performance and load threshold metering.
  • Oversaw VPNs to deliver secure virtual network access to remote users.
  • Configured distributed environments for networks.
Education and Training
Bachelor of Science: Computer Engineering Technology / Business Admin, Expected in 05/2006
NC Central University - Durham , NC
Bachelor of Science: Computer Engineering Technology, Expected in 05/2012
Everest College in Orlando FL Online - Greensboro , NC

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School Attended

  • NC Central University
  • Everest College in Orlando FL Online

Job Titles Held:

  • Development Engineer
  • Network Engineer
  • Network Administrator


  • Bachelor of Science
  • Bachelor of Science

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