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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Familiar with legal terminology
  • Excellent monitoring skills
  • Report drafting
  • Counseling
  • Behavioral science background
  • Firearm Basic Training
  • Urinalysis testing
  • Juvenile probation
  • Court report documentation
  • Substance abuse treatment
  • Case planning
  • Community resources
  • Suicide Assessment and Mental Illness Awareness seminar
  • CA Risk Assessment System User Training
  • Clerical support
  • Report preparation[Deputy Probation Officer
  • CA Risk Assessment System User
Experience
02/2007 to Current
Deputy Juvenile Probation Officer 1 Five Guys Hummelstown, PA,
  • Assisted offenders in enrolling in treatment, counseling or community service programs.
  • Managed caseload of 1-25 minors in juvenile justice system and delivered continuous support and resources to address client needs.
  • Networked with community organizations, school officials and law enforcement to drive department mission and values.
  • Investigated cases, interviewed parents and offered to counsel in times of crises.
  • Prepared various behavior and incident reports.
  • Monitored interactions of youth offenders with associates and friends.
  • Evaluated client safety by executing thorough home assessments.
  • Supported case resolution to foster protection of juvenile individuals, while working in collaboration with law enforcement, child welfare organizations and district attorneys.
  • Organized and contributed to interventions with clients and service personnel.
  • Performed visual body searches, health screenings and fingerprinting.
  • Created, organized and maintained files, case notes and electronic databases.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Gathered social and legal data on each probationer and verified details.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Cultivated rapport with defendants and offenders while assessing living conditions and background to drive optimal case success.
  • Supervised cases referred to juvenile court.
  • Counseled juveniles on day-to-day life decisions. MDT's'

Medical for minors being released.

01/1992 to 01/1996
Assistant Manager Gates, Hudson And Associates Inc. Burke, VA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Evictions proceedings. 2 Day, 30 Day Notices.
  • Close working relations with Marshals, Judges, Law Enforcement, Attorneys.
10/1991 to 01/1992
Leasing Consultant Monte Verde Apartments City, STATE,
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Detailed application requirements and answered questions from prospective tenants.
  • Maintained accurate records of correspondence with and from tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Checked rental eligibility by following company's verification process.
  • Coordinated maintenance and repair requests.
Education and Training
Expected in 02/2005
Bachelor of Arts: Criminal Justice
Chapman University - Orange, CA
GPA:
Expected in
Associate of Arts:
Antelope Valley College - Lancaster, CA,
GPA:

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Resume Overview

School Attended

  • Chapman University
  • Antelope Valley College

Job Titles Held:

  • Deputy Juvenile Probation Officer 1
  • Assistant Manager
  • Leasing Consultant

Degrees

  • Bachelor of Arts
  • Associate of Arts

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