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Deputy Court Clerk Resume Example

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DEPUTY COURT CLERK
Professional Summary

Courteous and knowledgeable Deputy Court Clerk adept at managing diverse administrative and customer service tasks. Skilled handling paperwork, reports and court filings accurately. History of contributing to court efficiency through skilled clerical support. As the cost administrator I am well-versed in issuing warrants, collecting fees and producing reports and correspondence. Excellent organizational, multitasking and conflict management skills. Proficient Deputy Court Clerk familiar with court proceedings and practices. Handles money, coordinates schedules and provides information about citations and other processes. Offering 9 years of related experience.

Skills
  • Exhibit records
  • Schedule Coordination
  • Filings management
  • Proficient in Microsoft Office
  • Legal terminology
  • Schedule Management
  • Policy analysis
  • Communications
  • Team management
  • First Aid/CPR
  • Problem resolution
  • Report writing skills
  • Payment processing
  • Citations understanding
  • Docket management
  • Creative problem solving
  • Court processes
  • Records management
  • Customer service
  • All office equipment
  • MS Office
Work History
Deputy Court Clerk / / Dewey County Court Clerk - Taloga, Oklahoma / 10.2012 - Current
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Drafted professional court correspondence to facilitate Judge needs.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Documented all exhibits admitted during hearings.
  • Marked and preserved exhibits introduced into evidence in court proceedings.
  • Maintained docket calendar and database for District court.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving payment issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with all customers to understand needs and provide appropriately needed service.
  • Monitored social media and online sources for industry trends.
  • Handles numerous calls per day to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved any problems, improved operations and provided exceptional client support.
Administrative Technician III / / Oklahoma Department Of Human Services - Clinton, Oklahoma / 02.2011 - 09.2012
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Entered Child Welfare data into KIDS system and updated customer contacts, Scanned and filed information to keep records current.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Increased office efficiency by modernizing document organization systems and effectively implementing filing solutions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
  • Provided clerical support to 25 company employees by copying, faxing and filing documents.
  • Effectively interacted with Child Welfare and Family Support in meetings, took in-depth notes and disseminated minutes to all attendees.
  • Answered and quickly redirected up to 100 calls per day.
  • Established administrative work procedures to track staff's daily tasks.
  • Resolved client/family issues quickly by using patience and understanding, effectively reducing customer complaints.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Found new sources for office supplies and closely monitored inventory.
  • Used Microsoft Office to prepare various correspondence, reports and other written material.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Answered, responded to and transferred over 100 daily phone calls on multi-line phone system.
  • Answered multi-line phone system immediate and transferred callers to appropriate department or staff member.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Provided general program information and assistance.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed research to collect and record any data.
Parent Aide / / NorthCare - Alva, Oklahoma / 10.2007 - 09.2009
  • Provided at home services to Child Welfare families in need of budgeting, parenting, transportation, and safety training.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Met with parents about daily activities, positive developments and issues.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Taught children to organize toys, wash hands and completing age appropriate chores, leading by example.
  • Led activities for children of all ages.
  • Provided Transportation to and from appointments, school when needed, and visits.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Consulted with families to discuss activities and behaviors of each child.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Handled daily administrative tasks efficiently, office from home, to minimize time away from children, including updating attendance and requesting new supplies.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Education
Seiling High School - Seiling, Oklahoma / 05.1991High School Diploma
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Resume Overview

Companies Worked For:

  • Dewey County Court Clerk
  • Oklahoma Department Of Human Services
  • NorthCare

School Attended

  • Seiling High School

Job Titles Held:

  • Deputy Court Clerk
  • Administrative Technician III
  • Parent Aide

Degrees

  • High School Diploma

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