COMPUTER SKILLS: Microsoft Office, including MS Word, Excel, Outlook, PowerPoint and Access; HP Asset Center; Photoshop; SPSS, Internet/Database Research; Windows and Macintosh Operating Systems
One University Avenue, Bourbonnais, Illinois 60914 Hours Per Week: 30 Supervisor: Jeff/Aaron Rice XXX-939-5011 (Permission to contact) Title: PC Repair Technician ā Assisted students, university staff by phone and email with first-level technical support; working to resolve as many incidents at the Tier 1 level ā Created, responded, and escalated support tickets as necessary to the proper groups. In which each ticket must have troubleshooting documentation that explains the problem, work done on the problem and the resolution to the problem. ā Trained 4-5 new employees in the process of repairing hardware and software issues ā Followed set policies, and procedures when assisting clients to ensure proper handling of requests. ā Promoted from P.C. Repair to Network Technician after 1 year
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy