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dental office manager billing specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Financial clerk experienced in customer service and financial transaction oversight. Offers skills in effective communication, knowledge of invoice processing and background in bookkeeping. Looking to put knowledge and abilities to good use in clerical position focused on resolving accounting issues. Experienced professional focused on meeting or exceeding objectives seeking Dental Billing Specialist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven professional seeking position as Dental Billing Specialist. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Highly-motivate Office Manger with in-depth knowledge and progressive experience in dental and orthodontic practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective co-leader adept at employee training and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations. Coordinated Dental assistant with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 10 years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Prescription Refills
  • Data Communications
  • Accounts Payable and Accounts Receivable
  • Clerical Support
  • Equipment Monitoring and Troubleshooting
  • Services Rendered Documentation
  • Expense Tracking
  • Statement Distribution
  • Billing Data Verification
  • Signature Verification
  • Invoice Documentation Management
  • Stop Payments
Work History
Dental Office Manager/Billing Specialist, 01/2015 to 02/2021
Swedish Covenant HospitalChicago, IL,
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
  • Supervised and led team of dental hygienists and support staff of 8
  • Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations. 2
Dental Assistant, 03/2003 to 04/2018
Swedish Covenant HospitalChicago, IL,
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions
  • Prepared and arranged instruments, medications and required materials for dental procedures
  • Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants
Dental Assistant, 08/1997 to 02/2014
Swedish Covenant HospitalChicago, IL,
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant, 01/1995 to 02/2001
Lee Dental CenterCity, STATE,
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions
  • Prepared and arranged instruments, medications and required materials for dental procedures
  • Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage
  • Documented patient dental health information, medical history and vital signs for future reference
  • Managed office schedules and calendars to coordinate administrative planning and execution
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines
  • Explained treatment procedures and instructed patients on home care guidelines
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns
  • Used [Software] to document and maintain patient information and health background
  • Provided diagnostic information by exposing and developing radiographic studies
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, [Type], casts and impressions
  • Staged tray for procedures by arranging dental instruments and equipment
  • Took dental images following strict patient protection rules, applying lead aprons
  • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software
  • Sterilized rooms and prepped equipment and instruments for 5 procedures daily
  • Sterilized rooms and prep
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery
  • Sterilized rooms and prepped equipment and instruments for 5 procedures daily.
Education
Bachelor of Science: , Expected in 01/1997 to San Antonio College - San Antonio, TX
GPA:

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Resume Overview

School Attended

  • San Antonio College

Job Titles Held:

  • Dental Office Manager/Billing Specialist
  • Dental Assistant
  • Dental Assistant
  • Dental Assistant

Degrees

  • Bachelor of Science

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