Dental Insurance Specialist resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Entry- level Healthcare Reimbursement Specialist with full understanding of ICD-10-CM, ICD-10-PC, CPT, and HCPCS coding procedures.Excellent data entry skills which allows for accurate coding of medical information and provided care. Have an Associate's Degree in Healthcare Reimbursement. Eager to learn and grow with a fast- paced and growing company.
· Medical and Dental Terminology
·  ICD-10, CPT, & HCPCS 
· Customer Service
· Office Administration
· Schedule Management
· Patient Flow Management
· EMR and EHR ManagementS
· Accounts Receivable & Billing Insurance     
04/2017 to 05/2017
Dental Insurance Specialist Everise Tampa, FL,
  • Resolved dental claim submission problems.
  • Documented steps taken to resolve the inquiries made to insurance companies.
  • Investigated claims that remain unresolved after 60 days to determine why they are unresolved.
  • Generated and reviewed insurance claim aging & patient aging reports.
  • Worked & resolved a specific number of accounts daily to turn revenue into cash for the company. 
  • Facilitated resolution of accounts by working with the dental office to obtain necessary information in a timely manner. 
  • Initiated telephone call/letter contact with patient/guardian to collect on balances due.  
09/2013 to Current
Office Assistant Vitamins Plus City, STATE,
  • Answer and manage incoming and outgoing calls.    
  • Schedule appointments for clients, customers, or supervisors.    
  • Register new clients into the NES System and check clients in/out     
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.      
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.              
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.                 
Expected in 2018
Associate of Science: Healthcare Reimbursement
Virginia College - Montgomery, AL
Expected in 2013
: Medical Assitant
Fortis College - Montgomery, AL

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Resume Overview

School Attended

  • Virginia College
  • Fortis College

Job Titles Held:

  • Dental Insurance Specialist
  • Office Assistant


  • Associate of Science

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