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Dental Front Office Coordinator Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Energetic EMS professional, offering a wealth of experience in interacting with office staff, patients, and public on a daily basis. Organized and ready to schedule and collaborate on public health initiatives. Hardworking, educated and willing to go extra mile to complete any task. Adaptable Paramedic with great interpersonal skills and critical thinking abilities. Proven leadership illustrated over 20 years of excellent emergency medical performance. Dedicated to compassionate care and understanding.

Skills
  • 20 years of emergency medical, dental, and public education and application
  • Dedicated worker with understanding that, one must maintain professionalism at all times, as servants of the people.
  • Presentation skills
  • Prevention strategies
  • Research abilities
  • Health education classes
  • Program support
  • Community outreach
  • Data management
  • Flexible & Adaptable
  • Organization and Time management
  • Computer skills
  • Self-motivated professional
Education
National Fire Academy Emmitsburg, MD, Expected in 2007 Public Education in Fire/EMS : Public Education - GPA :
  • Coursework in understanding public education, development of programs and initiatives and implementing programs in target area.
  • Working with politicians or local city, county, state managers to develop programs for the most need and effectiveness
  • Exploring the legality, and liability that may be associated with public education programs.
Louisiana State University And A&M College Baton Rouge, LA Expected in 2004 Firefighter I & II : Fire Protection And Safety Technology - GPA :

Firefighter training at basic to advanced level.

Additional courses of fire training too numerous to list.

Bossier Parish Community College Bossier City, LA Expected in 05/2003 Associate Of Applied Science : Paramedic - GPA :
  • Elected Captain of Paramedic class
  • Dean's List

Fall 2001

Spring 2002

Summer 2002

Fall 2002

Spring 2003

Fall 2007

  • Graduated in Top 2 % of Class
Pittsburg State University Pittsburg, KS Expected in 1996 Associate of Applied Science : Nursing - GPA :
Pittsburg High School Pittsburg, KS Expected in 05/1993 GED : - GPA :
Work History
Hilton Worldwide - Dental Front Office Coordinator
Montebello, CA, 03/2020 - 06/2021
  • Assisted patients in completing all necessary forms and documents.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Assisted dentist with dental assistant care and extraction procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Organized referrals to other medical specialists.
  • Documented patients' dental health information, medical history and vital signs.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained and managed patient records in compliance with security regulations.
  • Meet and greet over 100 patients per day.
  • Created and managed advertisement materials as well as internet based marketing
Harnett County, North Carolina - 911 Emergency Dispatcher
Lillington, NC, 05/2019 - 05/2020
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Average call volume of 35,000 calls per year come in.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Reduced risks and emergency response issues by observing public safety field units. This resulted in a reduction of 15% less miles and move availability of units.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Carried out day-day-day duties accurately and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
DYNCORP International, U S ARMY BASE, LOGCAP IV - Tactical Paramedic
City, STATE, 03/2012 - 04/2014

While at duty location in Jalalabad, I found there were no procedures in place, in event of attack, or Emergency situations. Immediately, with support of base command, implemented safety drills, SOG's. New additional medical care equipment designated to different but specific areas of Base to optimize triage. This was also designed, keeping available medical providers in separate locations to minimize loss of all medical care during an attack, or disaster.

With further assistance from Command and carpentry departments, I was able to design, have built, and supply a functioning 4 bed private bays, an ER/triage with additional trauma bay. The original room set aside had one stretcher and a 12 lead monitor. I also assumed the listed duties

  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Provided Public education for issues ranging from Malaria to STD prevention.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Trained EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
  • Communicated with lucid patients to gather incident and medical history information.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility
Onsite OHS - Paramedic
City, STATE, 01/2011 - 12/2011

I ran a two room clinic serving 500 TCN and Expat workers. Evaluation and vaccination of all civilian contractors on base. This includes Special vaccination and testing of all DFAC facility workers.

  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Developed and maintained rapport with coworkers and local Military hospital staff to facilitate efficient patient care.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Communicated with lucid patients to gather incident and medical history information.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.

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Resume Overview

School Attended
  • National Fire Academy
  • Louisiana State University And A&M College
  • Bossier Parish Community College
  • Pittsburg State University
  • Pittsburg High School
Job Titles Held:
  • Dental Front Office Coordinator
  • 911 Emergency Dispatcher
  • Tactical Paramedic
  • Paramedic
Degrees
  • Public Education in Fire/EMS
  • Firefighter I & II
  • Associate Of Applied Science
  • Associate of Applied Science
  • GED