Dental Front Desk Billing Specialist Manager resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Adaptable Front Desk Receptionist-Billing Specialist with experience in a variety of industries including Dental and Psychology and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Patterson Eaglesoft , Open Dental software , and QuickBooks to facilitate daily office operations.
Skills
Spanish- Advanced
English- Advanced
Typing (100 wpm)
Dental Software's Experience (EAGLESOFT) (OPENDENTAL) - 4 years
Administrative support
Billing system
Customer Service
Data entry
Documentation
Filing
Financial
Notes
Multitasking
Phone Systems
Proofreading
Record keeping
Phone etiquette
Written Communication
Office administration
Decision-Making Abilities
Sensitive Information Handling
Office supplies inventory management
Business administration
Mail handling
Scheduling
Strategic Planning
Billing systems and software
Records organization and review
Invoicing
CPT Coding
Insurance Knowledge
Medical Coding
Insurance Company Billing
ICD-10
Front Desk Experience
Front Desk Operations
Education
G. Holmes Braddock Senior High SchoolMiami, FLExpected in 06/2011 ā āHigh school: - GPA:
Professionally and courteously verified appointment times with patients.
Sent out reminder cards to patients weekly.
Managed multi-line phone system and pleasantly greeted all patients.
Verified patientsā eligibility and claims status with insurance agencies.
Prepared necessary paperwork, collected payments and sent out proper billing.
Submit insurance claims and dispersed payments.
Treat all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Verifying insurance for patients and verified referrals and pre-certification as needed.
Followed-up on all unpaid insurance claims answered patients questions regarding their bills, processed all refunds, performed insurance and patient collections.
Entered financial data into the company accounting database to be verified and reconciled.
Generated invoices upon receipt of billing information and tracked collection progress.
Tracked financial progress by creating quarterly and yearly balance sheets.
Streamlined daily reporting information entry for efficient record keeping purposes.
Communicated with customers to identify and resolve outstanding payments.
Routinely collaborated with department managers to correct problems and improve services.
Worked with the electronic claims filing system to ensure it is working properly.
Worked with both medical and dental claims and following the FQHC guidelines.
Contacted the patientās doctor for a referral for non-emergency services.
Generated accounts payable reports for management review to aid in financial and business decision making.
Neurocortex Psychological Services LLC Dr. Margie Molinet Molina - Front Desk-Billing Specialist City, STATE, 10/2015 - 09/2018
Posted payments from EOBās by insurance carriers including but not limited to Medicare, Medicaid, BCBS, Aetna, Cigna, and Humana.
Confirmed and corrected any patient demographic and insurance data entry errors to ensure clean claims.
Provided follow-up to insurance companies and patients when needed to expedite payment on receivables.
Maintaining and securing medical documentation to support claims or appeals as necessary.
Resolving the claim errors on the billing system in a timely manner by reviewing claim error reports and taking appropriate action.
Responsible for documenting billing activity including but not limited to the following: bill dates, notes, and electronic note posting.
Responsible for system balancing ensuring all downloaded/translated claims are submitted along with completing the daily billing balancing form.
Identifying additional billing edits required to submit clean and compliant billing to various payers.
Eco Services Corporation - Front Desk City, STATE, 03/2013 - 09/2015
Greet clients guests and employees and make sure they are comfortable Answer multiple phone lines direct calls; manage and maintain office voicemail Receive and mail out packages and deliveries Receive sort and route mail; maintain and deliver publications Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes Manage conference and meeting room bookings internally Took orders for merchandise or materials and sent them to proper departments to be filled Contributed to administrative support tasks such as proofreading transcribing handwritten information and operating calculators or computers to work with pay records invoices balance sheets or other documents.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.