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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated employee with couple years of experience in Service Crew role. Detail-oriented with skills needed to make patrons feel welcomed. Willing to multitask and available to work any shift.

Self-directed Service Consultant committed to working hard to boost business opportunities and drive revenues. Considered valuable employee with relationship building.

Licenses
  • BLS - Basic Life Support
  • CNA
  • Certified Alcohol Counselor I (CACI)
  • Certified Home Health Aide
  • Basic Life Support (BLS) Certification 1/9/2019-01/2021
  • CPR certified
Skill Highlights
  • Bi-lingual in English and french
  • Trained in - and out-patient care
  • Flow sheet charting
  • Restorative dentistry
  • Sterilization techniques
  • Patient counseling
  • Dental staff support
  • Exam room setups
  • Multitasking
  • Patient records gathering
  • Detail-oriented
  • Patient scheduling
  • Dental procedure knowledge
  • Instrument sanitization
  • Surgical procedure preparations
Professional Experience
Dental Assistant ( Prosthodontic ), 03/2019 to Current
Banner HealthFort Collins, CO,
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures
Oral Surgery Assistant, 05/2016 to 11/2018
Common SpiritBardstown, KY,
  • Selected and prepared tools used for procedures by sanitizing and arranging
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration
  • Passed instruments to dentist, gently sprayed water, suctioned fluids to support dentists during procedures
  • Took part in surgical procedures by assisting the oral surgeon in any way that was needed
  • Assisted the oral surgeon by preparing the surgical area ahead of time so that procedures could take place
  • Soothed anxious patients by effectively listening and demonstrating concern for individual fears
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction
  • Gathered medical information, dental health history and vitals from patients
  • Educated patients on treatment procedures and post-procedure home care
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office
Nurse Aide, 03/2015 to 04/2016
Kubota Tractor CorporationColumbus, OH,
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces
  • Provided personal nursing assistance in pre- and post-operative situations
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
  • Documented patient intake and dietary requirements and assisted with feeding
Service Manager , 12/2015 to 06/2019
Norbeck Country ClubCity, STATE,
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
  • Collaborated with customers to discuss service needs and offer available solutions
  • Model expected customer service standards to promote customer satisfaction, loyalty and retention
  • Improved customer satisfaction rates by listening to complaints and finding appropriate ways to solve problems
  • Resolved customers issues by providing timely and effective solutions
  • Communicated changes from management to inform and educate department employees
  • Opened facility daily and prepared areas for service
  • Supervised employees during busy opening shift, checking orders for accuracy and completing [Task]
  • Handled customer service issues and rectified employee problems
  • Smoothly oversaw efficient and accurate monetary transactions between house and customers
  • Taught staff how to handle difficult situations with calm and professionalism
Education and Training
: certified health care /CNA , GNA ., Expected in 2014
Care Expert Academy - Silver Spring ,
GPA:

highly experienced nurses as teachers to educate a small amount of class so everyone gets to learn and have a better understanding about how to become a nurse and help your family and others by providing health care ,in writing and skill practices .

: Health Science , Expected in
Montgomery College - Rockville, MD,
GPA:

Coursework in Acute Care Nursing

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Resume Overview

School Attended

  • Care Expert Academy
  • Montgomery College

Job Titles Held:

  • Dental Assistant ( Prosthodontic )
  • Oral Surgery Assistant
  • Nurse Aide
  • Service Manager

Degrees

  • Some College (No Degree)

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