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dental assistant front desk associate resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Dental Assistant/ Front Desk Administrative Support with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Skills
  • Patient Registration
  • Credit Card Handling
  • Microsoft Office
  • Ease with Computers and Technology
  • Microsoft Outlook
  • Document and File Management
  • Strong Organizational Skills
  • Appointment Coordination
  • Microsoft Excel
  • Confidentiality and Data Protection
  • Critical Thinking
  • Active Listening
Education
Charter Oak State College New Britain, CT Expected in 12/2022 Bachelor of Science : Health Administration - GPA :
Conscious Sedation Counselling Salina, CO, Expected in 02/2022 IV Sedation Training 16 Credits : Conscious Sedation Training - GPA :
Tufts University Medford, MA Expected in 09/2006 Radiology Certification : Dental Pathology - GPA :
Springfield Technical Community College Springfield, MA Expected in 06/2006 Associate of Science : Extended Dental Assisitng - GPA :
Certifications
  • DANB RHS AND ICE Certification
  • BLS Certification
  • AED/CPR Certification
  • Radiology Certification
  • IV sedation Certification
Work History
First Choice Dental - Dental Assistant/Front Desk Associate
Sun Prairie, WI, 01/2019 - Current
  • Maintained cleanliness and organization of front desk area and dental operatories.
  • Greeted DDS individuals and their Direct Care Staff upon arrival, offered assistance and answered questions to build rapport and retention. Followed up on presadation orders and scanned them promptly into EHR.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Performed daily dental assisting and laboratory tasks in accordance with OSHA
  • Oversaw fast-paced front desk operations and guests' needs at busy facility such as scheduling/ rescheduling patients.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Familiar with Dentrix and digital imaging
  • Updated patient charts, comprehension of medical terminology and continuous dental charting of treatment
  • Responsible for inventory and purchase orders
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
Aspen Dental - Endodontic Dental Assistant
City, STATE, 01/2007 - 01/2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Prepared patient X-rays and images for review by dentist.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Typed patient data into computer system Dentrix while following privacy laws and maintaining high level of accuracy.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Assisted dentist in management of medical or dental emergencies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Prepared 10 patients daily to undergo dental endodontic procedure
  • Monitored dental supplies and equipment inventory and placed orders.
  • Traveled between Connecticut and Massachusets offices while daily packing/unpacking microscopes, nomad equipment, proper set up and calibration.
Aspen Dental - Dental Technician Assistant - Floater
City, STATE, 06/2006 - 01/2007


  • Mixed alginate and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Languages
Polish :
Native or Bilingual
Negotiated :
Additional Information

Professional References:

Dr. Francisco Suarez-Esser Managing Clinical Director Dentist STS DDS and Professor at UCONN School of Dental Medicine (786) 294-2769

Izabella Pulvermacher Dental Care Coordinator State Of Connecticut DDS (860) 214-6314

Sharon Strobel Dental Hygienist STS DDS/ Dental Instructor at Phones School of Dental Hygiene University of Bridgeport (860) 294-1437

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Resume Overview

School Attended

  • Charter Oak State College
  • Conscious Sedation Counselling
  • Tufts University
  • Springfield Technical Community College

Job Titles Held:

  • Dental Assistant/Front Desk Associate
  • Endodontic Dental Assistant
  • Dental Technician Assistant - Floater

Degrees

  • Bachelor of Science
  • IV Sedation Training 16 Credits
  • Radiology Certification
  • Associate of Science

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