Strong communications background Experienced in multi line phone systems Solid computer knowledge Well versed in customer care Experienced with Microsoft Office Dental materials knowledge Sterilization techniques familiarity | Gentle patient care Instrumentation familiarity Coronal Polish Model trimming competency Alignate impression Temporary crowns Syringes and anesthetics knowledge |
Daily handling of large amounts of U.S. currency and coin
Receiving deposits and cashing checks for checking and savings
Operate a cash recycler on a daily basis
Balance vault and ATM machine
Order currency from Federal Reserve
Answer internal and external calls in regards to debit card and account inquiries
Train and mentor all new hires in the office
Process customer form request in real time
Review and complete the fee processing aspect for the company
Assist with various reports throughout the department
Maintained high level of customer care
Answered and routed incoming calls to proper departments
Assisted with online banking enrollment and maintenance
Trained new associates and demonstrated proper customer interaction techniques
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