SEARCH

Dental Assistant and Front Desk Representative Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
DENTAL ASSISTANT AND FRONT DESK REPRESENTATIVE
Professional Summary

High-energy Dental Assistant desiring to fulfilla new position in the medical field. One year in-depth experience supporting patients. Diplomatic communicator and diligent about helping others. Helpful Patient Service Representative with one year of experience. Adept at collecting patient information, maintaining efficient office and coordinating with medical professionals. Willing to provide the best experience for every patient that comes into the office.

Skills
  • Outstanding social skills
  • Critical thinking
  • Energetic work attitude
  • Problem-solving skills
  • Multitasking while on the phone and working on the computer
  • Office organization
  • Office administration
  • Verbal and written communication
Work History
Dental Assistant and Front Desk Representative , 02/2019 to Current
Practice Without Pressure Pike Creek – Wilmington, DE
  • Office is designed for patients with disabilities and special needs
  • Connected with each patient on a personal level
  • Helped patient get through every procedure to overcome their fear
  • Continuously classified and filed records to keep the system efficient and filed records
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records
  • Staged tray for procedures by arranging dental instruments and equipment
  • Educated patients on postoperative care, including how to protect dental work and boost healing
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings
  • Documented patients' dental health information and medical history
  • Typed patient data into computer system using eaglesoft while following privacy laws and maintaining high level of accuracy
Dental Assistant, 02/2019 to Current
Weatherhill Dental Associates – Wilmington, DE
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth
  • Typed patient data into computer system using eaglesoft while following privacy laws and maintaining high level of accuracy
  • Cleaned and sterilized instruments between patients to protect from infection risks
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Documented patients' dental health information and medical history
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery
Front Desk Representative, 08/2018 to 02/2019
B Tan Tanning Salon – Wilmington, DE
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Stocked and rotated inventory regularly.
  • Established membership loyalty, executing flawless customer retail account management.
  • Informed customers on billing procedures, processed payments and provided assistance to set up payment options.
  • Managed quality communication, customer support and product representation for each client. Assisted customers with questions and concerns.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
Server, Take-out, Host , 11/2014 to 08/2018
Grotto Pizza – Wilmington, DE
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Informed servers of newly seated parties for speedy service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted and maintained relationships with regular customers.
Education
High School Diploma: 06/2016
St. Elizabeth High School - Wilmington, DE
Some College (No Degree)Delaware Technical And Community College - Wilmington, DE
Christiana Care Roxana Cannon Arsht Surgicenter

For the past year, I have been given privileges at Christiana Care Surgicenter. We take our patients who are not capable to have their dental work done in office to be put under general anesthesia. It gives us the opportunity to give our patients the proper cleaning, x-rays, and any restorative work they need.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Practice Without Pressure Pike Creek
  • Weatherhill Dental Associates
  • B Tan Tanning Salon
  • Grotto Pizza

School Attended

  • St. Elizabeth High School
  • Delaware Technical And Community College

Job Titles Held:

  • Dental Assistant and Front Desk Representative
  • Dental Assistant
  • Front Desk Representative
  • Server, Take-out, Host

Degrees

  • High School Diploma : 06/2016
    Some College (No Degree)

Similar Resumes

View All
Front-Desk-Dental-Assistant-resume-sample

Front Desk Dental Assistant

Yi-Tsu Cheng, D.D.S. & Associates

Atlanta, Georgia