Dental Assistant Resume Example
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DENTAL ASSISTANT
Professional Summary
Accurately met patient and dentist needs by coordinating materials, cleaning teeth and applying sealing compounds. Well-organized and diligent about addressing individual requirements. Friendly, outgoing and professional in every interaction.
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer/patient loyalty. Bringing years of background maintaining customer satisfaction and contributing to company success.
Skills
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Work History
Dental Assistant, 09/2020 to Current
Cleveland Clinic – Rocky River , OH
Cleveland Clinic – Rocky River , OH
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Front Desk Receptionist, 12/2016 to 12/2019
Hebrew Senior Life – Roslindale , MA
Hebrew Senior Life – Roslindale , MA
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Maintained transaction security by verifying payment cards against identification.
- Volunteered to help with special projects, assuming variety of tasks and duties.
Sales Associate, 09/2014 to 12/2016
Cort Business Services – Philadelphia , PA
Cort Business Services – Philadelphia , PA
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Hostess/Server , 05/2012 to 12/2013
Bob Evans Farms – City , STATE
Bob Evans Farms – City , STATE
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Prepared beverages and filled food orders for customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
Education
Associate Degree: General Studies, Expected in 06/2022
Northern Virginia Community College - City
Northern Virginia Community College - City
High School Diploma : 06/2015
Freedom High School - City, State
Freedom High School - City, State
LPN Program: Nursing, 02/2017
Medical Learning Center - City
Medical Learning Center - City
Certifications
X-Ray Certification
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Resume Overview
School Attended
- Northern Virginia Community College
- Freedom High School
- Medical Learning Center
Job Titles Held:
- Dental Assistant
- Front Desk Receptionist
- Sales Associate
- Hostess/Server
Degrees
- Associate Degree : General Studies , Expected in 06/2022
High School Diploma : 06/2015
LPN Program : Nursing , 02/2017
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