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Dental Assistant Resume Example

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DENTAL ASSISTANT
Summary

Multi-talented in Sales with experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Motivated Dental Assistant certified and highly experienced in working with patients to promote oral health. Respectful in communicating with patients and conscientious about educating on key dental topics. Excellent command of standard procedures, including General Practice and Oral Surgery.

Skills
  • Restorative dentistry
  • Dental staff support
  • Patient schedule management
  • Disinfecting rooms and equipment
  • Oral Healthcare
  • Patient records gathering
  • Medical records management
  • Chairside assistance
  • Four-handed procedures
  • Product and service knowledge
  • Sales monitoring
  • Business development understanding
  • Merchandising
  • Staff training and development
  • Customer relations
  • Product branding
  • Brand building
  • Communication skills
  • Social media management
  • Product demonstrations
  • Organizational skills
  • Decision-making
  • Collaboration
  • Analytical
Experience
Company Name | City, StateDental Assistant12/2020 - 01/2021
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Educated patients on treatment procedures and post-procedure home care.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Instructed and educated patients to prepare for oral surgery.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
  • Scheduled cleanings and dental appointments for patients using Dentrix and OpenDental.
Company Name | City, StateBrand Representative10/2015 - 09/2020
  • Collaborated with customer service team members to assist with product information and provide outstanding service.
  • Monitored all sales activity and assessed customer satisfaction with purchases.
  • Took high-quality photographs of products to support social media campaigns.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
  • Promoted products using social media outlets, including Facebook, Instagram and Twitter.
  • Promoted clothing, fragrances, and accesories by educating customers and prospects about offerings.
  • Processed purchases using POS systems to complete cash and credit card transactions.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Drove marketing decisions using insights learned through up-to-date knowledge of all product categories.
  • Built relationships and personalized future client development opportunities by collecting customer data.
Company Name | City, StateAssistant Manager04/2017 - 01/2018
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Trained team 5 to deliver outstanding customer service, boosting customer satisfaction ratings.
  • Delegated daily tasks to team members to optimize group productivity.
  • Completed inventory audits to identify losses and project demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
Education and Training
Hilliard Bradley High School | City, StateHigh School Diploma06/2016
Assist To Succeed Of Columbus Dental Assisting | CityCertificate in Dental Assisting12/2017
Volunteer
  • Dental Assistant, The Ohio State University. Shadowed Tonia L. Baillargeon, RDH.
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Resume Overview

School Attended

  • Hilliard Bradley High School
  • Assist To Succeed Of Columbus Dental Assisting

Job Titles Held:

  • Dental Assistant
  • Brand Representative
  • Assistant Manager

Degrees

  • High School Diploma
    Certificate in Dental Assisting

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