Excellent customer service skills. Able to answer questions and assist people in a friendly, professional manner. Anticipate customer's needs for a positive experience. Strong team player with excellent work ethic. Able to accurately track, transcribe, store, and maintain information in written or electronic form. Excellent organizational and time management skills, ability to prioritize and meet deadlines under pressure. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Recently certified Dental Assistant with excellent charting, scheduling, phone, filing and customer service skills. Core Strengths Microsoft Word, Excel, Power Point and Outlook. Opening/closing procedures Active listening skills Adaptive team player Courteous demeanor Current X-Ray certification Appointment scheduling proficiency Study model pour and trim Dexis Ability to learn and adapt to new software technologies
Greeted and prepared patients for dental examinations. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Effectively operated x-ray machines and computer software for digital x-rays. Routinely completed inventory, supply orders and restocked supplies. Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion. Provided appropriate postoperative instructions as prescribed by dentist. Correctly arranged instrument trays prior to dental procedures and surgeries. Duplicated x-rays when requested by insurance companies. Performed laboratory and radiologic support functions such as preparing materials and models. Proficiently assisted dentist with diagnostic, preventative, general and surgical procedures.
Answer and document incoming enrollment calls. Respond to inquiries by Email, Portal Message and Call Back as needed. Participated in professional development to better the procedures and company as a whole. received students/parents in a friendly and professional manner.
Gilbert, AZ Greeted and prepared patients for dental examinations. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Effectively operated x-ray machines and computer software for digital x-rays.
Assisted with room attendant, night maid and laundry Greeted customers and welcomed in a pleasant manner Cleaned and returned vacant rooms to occupant-ready status. Replenished guest supplies extra towels, toiletries and amenities when requested by radio or phone. Delivered special request items such as cribs to guest rooms.
Mesa Community College 2013 Mesa, az Mesa, AZ
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