To obtain a position as a Dental Assistant in a large office where my skills will be an asset to the dental team.
Experience with explaining instructions and/or teaching others
Well-organized with superb communication and writing skills
Knowledge of specialized dentistry, tooth anatomy, charting of teeth, types of dental trauma, how to write/phone-in prescriptions.
Courteous, empathetic, and friendly interpersonal skills
Average WPM: 60
Excellent telephone etiquette
Knowledge of occlusion and dentition, patient confidentiality, disinfection and sterilization methods, and how to follow infectious control procedures.
Familiarity with alginate impressions, four-handed dentistry/passing of instruments, and dental radiography procedures for proper diagnosis.
Handpiece care proficiency
Appointment scheduling proficiency
Familiar with Dentrix
Front office procedures expertise
Proven ability to impart knowledge about dental procedures
Dental AssistantFeb 2016 to Current Coastal Family Health Center － Gulfport, MSPrepares treatment room for patient by following prescribed procedures and protocols. Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient. Provides information to patients and employees by answering questions and requests.
Substitute TeacherMar 2015 to Jan 2016 Kelly Services － Gulfport, MS
Carried out a program of study prescribed in the lesson plan left by the classroom teacher.
Created a classroom environment that was conductive to learning and appropriate to the maturity and interests of the students.
Guided the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned.
Performed duties usually required of absent teacher such as lunchroom duty, hall monitoring, etc.
Environmental Service TechnicianJul 2013 to Feb 2015 Crothall Healthcare － Albany, GA.
Performed a variety of general cleaning tasks and maintained patient rooms, offices, hallways, public areas, and other assigned areas of the hospital.
Used appropriate cleaning solutions and disinfectants and was responsible for cleaning and disinfecting the facilities, utilizing proper procedures, equipment, and cleaning chemicals to ensure a safe environment for all patients, visitors, and staff.
Cleaned the nurse station, patient's room, offices, lobbies, conference room, restroom and cafeteria using appropriate cleaning supplies.
Customer Service RepresentativeAug 2010 to Apr 2013 Teleperformance USA － Albany, GA
Effectively managed a high-volume of inbound and outbound customer calls.
Answered a constant flow of customer calls with up to 80 calls in queue per minute.
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Managed high call volume with tact and professionalism.
Met or exceeded service and quality standards every review period.
Production WorkerMar 2007 to Jul 2010 Keystone Foods － Camilla, GA
Worked along assembly lines performing one or two steps in preparation of processing poultry products.
Operated machinery used in the production process and assisted machine operations.
Examined products to verify conformance to quality standards and observed equipment operations to detect malfunctions and notify operators.
Loaded and unloaded raw materials, finished products and packed items, manually or using hoists.
Counted all of the finished products to determine if product orders were completed.
Sales AssociateAug 2005 to Feb 2007 The Shoe Box － Albany, GA
Greeted customers and asked if they needed assistance.
Highlighted the features of each pair of shoes displayed that interested the customer.
Answered questions, demonstrated the differences between brands, and gave customers opinions on fit, style and appearance.
Handled customer checkout, collecting payment and entering purchases into the store's register.
Education and Training
High School Diploma2004Monroe High School － Albany, Ga.
Dental AssistingAlbany Technical College － Albany, Ga.Attended Albany Technical college in the Dental Assistant program, in which obtained over 50 hours of lab.
Dental Assisting2015Coast Dental Assistant Program － Gulfport, MSAttended Coast Dental Assisting program, where Certificate of Completion was received.
Volunteered Habitat for Humanity, 2006
Volunteered at Cathedral Of Praise with Youth Summer Program
Member of the church choir
Volunteered at elementary school for PTA
Gulf Coast Dental Care Gulfport, MS-12 Hours: Dr. Sutton, Dr. Spraberry, Dr. Webb