Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
To obtain a position as a Dental Assistant in a large office where my skills will be an asset to the dental team.
Skill Highlights
  • Experience with explaining instructions and/or teaching others
  • CPR certified
  • Well-organized with superb communication and writing skills
  • Knowledge of specialized dentistry, tooth anatomy, cClaireing of teeth, types of dental trauma, how to write/phone-in prescriptions.
  • Courteous, empathetic, and friendly interpersonal skills
  • Average WPM: 60
  • Excellent telephone etiquette
  • Knowledge of occlusion and dentition, patient confidentiality, disinfection and sterilization methods, and how to follow infectious control procedures.
  • Familiarity with alginate impressions, four-handed dentistry/passing of instruments, and dental radiography procedures for proper diagnosis.
  • Handpiece care proficiency
  • Appointment scheduling proficiency
  • Familiar with Dentrix
  • OSHA training
  • Front office procedures expertise
  •  Proven ability to impart knowledge about dental procedures
Work Experience
01/2016 to Current Dental Assistant Osf Healthcare | Galesburg, IL, Prepares treatment room for patient by following prescribed procedures and protocols. Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient. Provides information to patients and employees by answering questions and requests.
02/2015 to 2016 Substitute Teacher North Country Academy | Dearborn, MI,
  • Carried out a program of study prescribed in the lesson plan left by the classroom teacher.
  • Created a classroom environment that was conductive to learning and appropriate to the maturity and interests of the students.
  • Guided the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned.
  • Performed duties usually required of absent teacher such as lunchroom duty, hall monitoring, etc.
06/2013 to 01/2015 Environmental Service Technician Trinity Health Corporation | Langhorne, PA,
  • Performed a variety of general cleaning tasks and maintained patient rooms, offices, hallways, public areas, and other assigned areas of the hospital.
  • Used appropriate cleaning solutions and disinfectants and was responsible for cleaning and disinfecting the facilities, utilizing proper procedures, equipment, and cleaning chemicals to ensure a safe environment for all patients, visitors, and staff.
  • Cleaned the nurse station, patient's room, offices, lobbies, conference room, restroom and cafeteria using appropriate cleaning supplies.
07/2010 to 03/2013 Customer Service Representative Tmx Finance Family Of Companies | Henderson, TX,
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Answered a constant flow of customer calls with up to 80 calls in queue per minute.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Managed high call volume with tact and professionalism.
  • Met or exceeded service and quality standards every review period.
02/2007 to 06/2010 Production Worker Dover Corporation | Richmond, VA,
  • Worked along assembly lines performing one or two steps in preparation of processing poultry products.
  • Operated machinery used in the production process and assisted machine operations.
  • Examined products to verify conformance to quality standards and observed equipment operations to detect malfunctions and notify operators. 
  • Loaded and unloaded raw materials, finished products and packed items, manually or using hoists.
  • Counted all of the finished products to determine if product orders were completed.
07/2005 to 01/2007 Sales Associate La-Z-Boy, Inc. | Wilkes Barre, PA,
  • Greeted customers and asked if they needed assistance.
  • Highlighted the features of each pair of shoes displayed that interested the customer.
  • Answered questions, demonstrated the differences between brands, and gave customers opinions on fit, style and appearance.
  • Handled customer checkout, collecting payment and entering purchases into the store's register.
Education and Training
Expected in 2004 High School Diploma | Monroe High School, Albany, Ga. GPA:
Expected in | Dental Assisting Albany Technical College, Albany, Ga. GPA:
Attended Albany Technical college in the Dental Assistant program, in which obtained over 50 hours of lab.
Expected in 2015 | Dental Assisting Coast Dental Assistant Program, Gulfport, MS GPA:
Attended Coast Dental Assisting program, where Certificate of Completion was received. 
Community Service
  • Volunteered Habitat for Humanity, 2006
  • Volunteered at Cathedral Of Praise with Youth Summer Program
  • Member of the church choir
  • Volunteered at elementary school for PTA
Gulf Coast Dental Care Gulfport, MS-12 Hours: Dr. Sutton, Dr. Spraberry, Dr. Webb

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    School Attended

    • Monroe High School
    • Albany Technical College
    • Coast Dental Assistant Program

    Job Titles Held:

    • Dental Assistant
    • Substitute Teacher
    • Environmental Service Technician
    • Customer Service Representative
    • Production Worker
    • Sales Associate


    • High School Diploma

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