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dental administrative assistant resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

To obtain a position as an Administrative Medical Assistant with a reputable company that will challenge and put all of my skills and abilities to use. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in WinOms. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Positive and upbeat with excellent interpersonal communication skills.

Skills
  • MS Office
  • Regulatory Compliance
  • Supervision
  • Communications
  • Customer Service
  • Relationship Development
  • Problem Resolution
  • Project Organization
  • Team Building
  • First Aid/CPR
  • Organization
Work History
01/2020 to Current
Dental Administrative Assistant Planned Systems International Annapolis Junction, MD,
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Managed financial documentations such as expense reports and invoices.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
11/2019 to 12/2019
Cashier Adventist Health System Merriam, KS,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
06/2019 to 12/2019
Cashier, Sales Associate Petco Montebello, CA,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Counted cash in register drawer at beginning and end of shift.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
03/2019 to 07/2019
Cashier Adventist Health System Mulberry, FL,
  • Operated cash register for cash, check and credit card transactions.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
Education
Expected in 10/2020
Certificate : Administrative Medical Assistant
Milan Institute - Palm Desert - Palm Desert, CA
GPA:
Expected in 12/2018
High School Diploma:
Mt.San Jacinto High School - Cathedral City, CA,
GPA:

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Resume Overview

School Attended

  • Milan Institute - Palm Desert
  • Mt.San Jacinto High School

Job Titles Held:

  • Dental Administrative Assistant
  • Cashier
  • Cashier, Sales Associate
  • Cashier

Degrees

  • Certificate
  • High School Diploma

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