Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Extremely Enthusiastic with in-depth knowledge of sales, account management and training.
- Troubleshooting specialist
- Mathematical reasoning aptitude
- Strategic thinker
- Warehouse and fulfillment
- Customer service-oriented
- Flexible
- Detail-oriented
- MS Office
- Copyediting
- Budget management
- Excellent time management
- Clear and articulate phone manner
- Organized and meticulous
- Analytical problem solver
Clinical Skills
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Living Assistance
- Helped patients by serving meals, feeding as necessary, ambulating, turning, and positioning in bed.
Documentation
- Documented patient information obtained from intake interviews.
Quality Communication
- Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
- Consistently generated additional revenue through skilled sales technique
Keokuk, IA, 01/2008 - 04/2009
Explained information about the quality, value and style of products to Influence Costco customer buying decisions. Administered all point of sale opening and closing procedures.Maintained visually appealing and effective displays for the entire store.
Norwalk, CA, 10/2004 - 04/2007
Helped achieve company goals by supporting production workers.Inspected finished products for quality and adherence to customer specifications..Assembled product containers and crates.Banded, wrapped, packaged and cleaned equipment.Followed proper selection procedures as established by the company.Worked at a rapid pace to meet tight deadlines.
Chelsea, MI, 07/2002 - 10/2004
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions.Managed cash stock and inventory balances accurately.
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Resume Overview
School Attended
- Leilehua High School
Job Titles Held:
- Demonstrator
- Warehouse Laborer
- Customer Service Representative
Degrees
- GED
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