Highly enthusiastic customer service professional with 4 years client interface experience. i take pride in my leadership skills and experience with love using my hands-on skills and learning new and innovative teachings, I'm a highly motivated young man. Energetic, outgoing and driven to reach company goals. i love helping and teaching others, i also posses great leadership qualities. I posses adaptable qualities to every situation. i am a very positive and committed young man. Hard-working, entry-level cashier and stock, looking to apply my education and experience to a job in the manufacturing and packaging areas of proficiency include ability to lift heavy objects and able to keep focused during job shift.
Summary of Skills
Excellent analytical skills
Cooperative team member
Outstanding interpersonal skills
Microsoft Office, Excel, PowerPoint proficiency
Strong verbal communication
Energetic and organized
Valid Minnesota driver's license
Safety Orientation training
Basic math skills
First Aid certified
Familiar with RF systems
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
AC/DC power and control systems
NEC codes and codebook
can read blueprints and know how to work with electrical cables,
can analyze circuitry and circuit boards
excellent when facing a deadline or time frame and making sure 100% completion.
Shipping and receiving
Strong communication skills
Lifts up to 300 pounds
Branch circuit wiring
Knowledge of the financial industry
deli crew cashier and stock member July 2015 to CurrentDriskill's Downtown Market － Hopkins, Minnesota
Prevented store losses using awareness, attention to detail and integrity.
Trained 5 new employees quarterly.
Created new processes and systems for increasing customer service satisfaction.
Worked as a team member performing cashier duties, product assistance and cleaning.
Resolved product issues and shared benefits of new technology.
Guaranteed positive customer experiences and resolved all customer complaints.
Worked independently and as part of a team to achieve 4,000 in sales in the deli.
Conducted analysis to address any problem with any customer, experience with customer services.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Followed all established restaurant practices and procedures.
Worked well with teammates and openly invited coaching from the management team.
Took initiative to find extra tasks when scheduled duties were completed.
Quickly unloaded product shipments and stocked freezers.
customer service, crew member, dishwasher, server, cashier December 2014 to June 2015Chipotle － Hopkins, minnesota
Resolved product issues and shared benefits of new products and promotions
Expressed appreciation and invited customers to return to the store.
Managed quality communication, customer support and product representation for each client.
Cross-trained and provided back-up for other customer service representatives when needed.
Trained 2 new employees quarterly.
Worked independently and as part of a team to achieve making and selling 300 individual meals for different people in a 4 hour time frame
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Served orders to customers at windows, counters and tables.
Cut and chopped food items and cooked on a grill or in fryers.
Quickly and efficiently processed payments and made accurate change.
Carefully maintained sanitation, health and safety standards in all work areas.
Sales and Marketing
Created invitations for fundraising event for the school blood drive and ICA food shelf.
Demonstrated strong communication skills through a project during high school that caused me and my group to understand and complete the project with early completion.
Researched and developed a project that proved thru the use of science and mechanics to make a working circuit board and constructed an working rail road stop light
Forecaster for a manpower requirement based on daily workload for Driskill's foods.
warehouse, cleaning and fixing printers. January 2008 to October 2011Abrax systems Inc. － Hopkins, minnesota
Education and Coursework
High School Diploma : general studies , 2016Eden Prairie High School － Eden Prairie, MN, United States
Coursework in Electronics and intro into Engineering, involved reading/making blueprints, using electrical currents to create power to anything that required energy to power it.
coursework in Culinary Arts such as Gourmet foods and international food making, involved making different cuisines from different countries and their different interpretations of the same cuisine.
Coursework in business and marketing, involved finances and buying stocks.
helping my grandmother and grandfather with their company, Abrax systems inc. i help them clean fix and re solder their circuit boards.
attention to detail, back-up, benefits, Cashier, child care, client, customer service, customer support, electronics, listening, Marketing and Communications, Strong organizational skills, processes, quality, Sales, team player, Telecommunication