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dealer services coordinator ll resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Team player. Well-versed in performing effectively across diverse departments, including Accounting and Posting and Procurment and Automotive Dealer Services Coordinator. Successful and efficient in Accounts Receivable/Accounts Payable. Dedicated in providing quality customer care.

Energetic professional with an engaging personality and service-driven background.

I offer over 20 years experiance in Customer Service, Accounting and Sales. Focused, enthusiastic and offering highly effective skills in client rapport.

Hardworking and reliable with strong ability to multi-task. Highly organized, proactive and punctual with team-oriented goals.

Skills
  • Proficient in Outlook/Office/Word/Excel
  • QuickBooks
  • Oracle
  • Organization
  • Workbench
Experience
Dealer Services Coordinator Ll, 04/2018 - Current
Instructure Salt Lake City, UT,
  • Monitored customer satisfactionzd by building relationships, solicitingacc xf feedback and responding to questions.
  • Displayed strong telephone etiquas dette, effectively handling difficult calls.
  • Answered questions and informed customers of current sales and promotions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Informed customers about all product lines and services offered by company.
  • Formed and sustained strategic relationships with clients.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Reconciled expenses and accounts, including company credit cards and expense accounts.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Balanced reports and batch summaries to submit for approval.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Maintained process documentation for financial department operations.
  • Evaluated expense reports for accuracy and adherence to company policies.
  • Interfaced with technical team members to automate processes and streamline accounts payable and receivable activities.
  • Prepared and reviewed monthlyw financ2w2 We da×w xxx 1st ziaWed sslwwww statements.zZ
  • Created financial reports for Manheim San Antonio Auto Auctiosasfalt zzZ sens , forsszd d s the Accounting Department and Controller. C w2sw
Accounts Receivable Clerk, 01/2013 - 03/2018
Darling Ingredients, Inc. Lynn Center, IL,
  • Updated receivables by totaling unpaid invoices.
  • Examined customer payment history and coordinated collections arrangements.
  • Entered, posted and scanned accounts receivable documents into accounting software.
  • Processed monthly payments, researched payment discrepancies and prepared monthly reports.
  • Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
  • Reached out to vendors and customers in order to resolve account problems.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
  • Generated monthly statements for accounts receivable operations.
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Accounts Payable Clerk, 07/2003 - 08/2013
Collective Contracting Inc City, STATE,
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Handled high-volume invoice processing with minimal supervision.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Charged expenses to accounts by analyzing expense reports.
  • Audited and processed credit card bills.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Addressed month-end closing functions for detailed reporting.
  • Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients.
  • Reviewed applications for payment for acceptable work installed.
  • Cultivated and developed customer relationships to enable sustained revenue growth.
  • Updated account plans based on changing markets, customer conditions and competitor activity.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Reconciled expenses and accounts, including company credit cards and expense accounts.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Coded invoices and other records to maintain organized and accurate records.
  • Evaluated expense reports for accuracy and adherence to company policies.
  • Calculated and determined accurate monthly reports.
Education and Training
: Law Inforcement, Expected in
-
San Antonio College - San Antonio, TX
GPA:
Status -
CNA: Medical Assisting, Expected in 01/1993
-
On the job traing - Anniston, AL
GPA:
Status -

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Resume Overview

School Attended

  • San Antonio College
  • On the job traing

Job Titles Held:

  • Dealer Services Coordinator Ll
  • Accounts Receivable Clerk
  • Accounts Payable Clerk

Degrees

  • Some College (No Degree)
  • CNA

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