Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic and well-organized Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once.

Gap of employment has been a result of being a Stay at-home mom. During that time I have been a school parent volunteer.

  • 12 years experience in customer service and administrative services
  • Significant experience in dealing with customers directly
  • Experience in handling high volume of calls
  • Previous work experience in the Hospitality industry
  • Microsoft Office
  • Financial administration​
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Attention to detail
  • Filing and data archiving
  • Dedicated team player

Work History
01/2007 to 01/2011
Dealer Administrative Assistant Automotive Finance Corporation City, STATE,
  • Provided financial services to customers (dealers/auctions) within a specific geographic area.
  • Helped with loan processing including securing and monitoring loan.
  • Frequent direct contact with customers.
  • Processed and monitored dealer transactions and applied payments from dealers.
  • Accounted for property used to secure loans.
  • Documented business activities and credit lines.
  • Responsible for overnight delivery to proper branches of received titles from auctions.
  • Audited customers files periodically to verify compliance with all policies and procedures.

08/2006 to 2007
Discounter/Mailroom Clerk/S-Tier Daimler Chrysler Financial City, STATE,
  • Entered all incoming contracts into spreadsheet for tracking.
  • Sorted all contracts from assigned zones and dispatched them to appropriate personnel.
  • Discounted all Zone contracts to ensure proper bookkeeping (Data Entry).
  • Scanned all discounted contracts to be delivered to imaging vendor.
  • Evaluated contracts and informed dealer if further information is needed from customers.

04/2004 to 07/2006
Receptionist / E-lead Coordinator Specialist Massey Cadillac Of Sanford City, STATE,
  • Answering incoming calls.
  • Post gas tickets on accounts.
  • Post Transit/In-stock cars.
  • Sending letters to customers.
  • Updating customer information.
  • Entering sold units.

Fluent in both English & Spanish.
Expected in
N/A: Business Administration
Valencia Community College - Kissimmee, FL

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Resume Overview

School Attended

  • Valencia Community College

Job Titles Held:

  • Dealer Administrative Assistant
  • Discounter/Mailroom Clerk/S-Tier
  • Receptionist / E-lead Coordinator Specialist


  • N/A

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