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Dealer Administrative Assistant Resume Example

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DEALER ADMINISTRATIVE ASSISTANT
Professional Summary

Enthusiastic and well-organized Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once.

Gap of employment has been a result of being a Stay at-home mom. During that time I have been a school parent volunteer.

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Skills
  • 12 years experience in customer service and administrative services
  • Significant experience in dealing with customers directly
  • Experience in handling high volume of calls
  • Previous work experience in the Hospitality industry
  • Microsoft Office
  • Financial administration​
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Attention to detail
  • Filing and data archiving
  • Dedicated team player
Languages
Fluent in both English & Spanish.
Work History
February 2007-February 2011 Dealer Administrative Assistant | Automotive Finance Corporation | Orlando, FL
  • Provided financial services to customers (dealers/auctions) within a specific geographic area.
  • Helped with loan processing including securing and monitoring loan.
  • Frequent direct contact with customers.
  • Processed and monitored dealer transactions and applied payments from dealers.
  • Accounted for property used to secure loans.
  • Documented business activities and credit lines.
  • Responsible for overnight delivery to proper branches of received titles from auctions.
  • Audited customers files periodically to verify compliance with all policies and procedures.
September 2006-January 2007 Discounter/Mailroom Clerk/S-Tier | Daimler Chrysler Financial | Orlando, FL
  • Entered all incoming contracts into spreadsheet for tracking.
  • Sorted all contracts from assigned zones and dispatched them to appropriate personnel.
  • Discounted all Zone contracts to ensure proper bookkeeping (Data Entry).
  • Scanned all discounted contracts to be delivered to imaging vendor.
  • Evaluated contracts and informed dealer if further information is needed from customers.
May 2004-August 2006 Receptionist / E-lead Coordinator Specialist | Massey Cadillac Of Sanford | Sanford, FL
  • Answering incoming calls.
  • Post gas tickets on accounts.
  • Post Transit/In-stock cars.
  • Sending letters to customers.
  • Updating customer information.
  • Entering sold units.
Education
N/A: Business Administration Valencia Community College, Kissimmee, FL


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Resume Overview

Companies Worked For:

  • Automotive Finance Corporation
  • Daimler Chrysler Financial
  • Massey Cadillac Of Sanford

School Attended

  • Valencia Community College

Job Titles Held:

  • Dealer Administrative Assistant
  • Discounter/Mailroom Clerk/S-Tier
  • Receptionist / E-lead Coordinator Specialist

Degrees

  • N/A : Business Administration

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