An innovative executive with top-notch marketing experience in high-volume, business operations. Dynamic, result-driven marketing professional with more than 21 years in the industry. Creative and dedicated team player with very strong interpersonal skills. Working to achieve a rewarding high-level position.
Print design and production, ability to conceptualize ideas, art direction, direct marketing B2B & B2C, Customer Lifecycle Marketing
Experience leading and managing creative groups, vendors and agencies for design, social, email and marketing automation
Effective use of time and project management, calculation of deadlines, execution in a fast-paced, multi-project environments
Motivating, positive team leader, strategic and analytical problem solver, process maker, forward thinker and positive influence
Creative, ambitious, positive, goal-oriented leader that excels in leadership. Excellent marketing and effective communication.
Over 21 years with building business and maintaining marketing teams.
Recipient of the US Army Civilian of the Year Award in 2011 and 2012.
DDD Support Coordinator April 2016 to CurrentDepartment of Economic Security － Chandler, AZ
Working as a Support Coordinator to serve members diagnosed with developmental disabilities and supporting them as well as their families to lead the healthiest, most
self-sufficient and productive lives within their capabilities.
My responsibilities included, but were not
limited to, managing case loads of 58+ members.
Meeting with supervisors regarding case status and evaluations.
Providing support coordination consisting of identifying needs for available services, planning,
obtaining, and monitoring the effectiveness of those services.
Working with members, family and care professionals as a team to
develop an Individual Service Plan (ISP). Meeting regularly to monitor progress, make
changes to the ISP, or conduct in state-visits to member's homes regarding placement, schools or program sites.
Comprehensive knowledge of the Health
Insurance Portability and Accountability Act (HIPAA).
Excellent customer service, interpersonal skills. (Letters of references included).
Strong verbal and written communication skills.
Proficiency using Microsoft Office and other proprietary
Experience working in the developmental disabilities field, case management experience in the social
Chief Marketing Director February 2006 to November 2014US Army Fort Gordon － Fort Gordon, GA
Managed both inbound and outbound marketing campaigns. Generating new business to support partner and sales
Use sales forecasting or strategic planning to ensure the sale and profitability of product lines, or services.
Analyzing business developments and monitoring market trends.
Designed and created marketing collateral for sales
meetings, trade shows and company executives.
Managed all social media programs, applications and message boards and emails.
Established production schedules.
Collaborated with designers, production staff and marketing team on standardization of marketing
Participated in strategic development and implementation of conceptual designs.
Directly supervised, coached, trained and mentored numerous employees at any time.
Developed in depth marketing plans and business strategies for all installation activities.
Responsible for all production of monthly installation publications and day to day operations of the marketing department.
Ordered supplies, equipment and other material utilizing prescribed purchasing guidelines and procedures.
Responsible for planning and directing the development & implementation of Print, Merchandising,
Sales Promotion and Direct Marketing Programs, including national co-op marketing events, sales promotions, and
turn key events.
Maintained financial weekly, monthly and quarterly reports.
Held team building exercises and introduce new incentives to motivate departments to go above and beyond.
Bi-weekly payroll, Prepare contracts, analyze and monitor financial resources to insure expenditures are
within budget guidelines.
Developed large Special Events for the Service Members and their families.
Resolved employment-related disputes through proactive communication.
Handled under-staffing, disputes, terminating employees and administering disciplinary procedures.
Ensured Company compliance with State and Federal Compliance
Represented Organization at employee related hearings and investigations.
Analyzed or modified
compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Corporate Sponsorship and Advertising Manager December 1999 to February 2006US ARMY － Fort Gordon, GA
Obtained Commercial Sponsorship from area businesses to fund installation events for the Service Members and their
Coordinated and sold all on-post advertising to include website sales.
Developed excellent cooperative relationships with cross-functional peers and vendors
Re-negotiated print media contracts resulting in savings of more than $250,000.
Created kids premium promotion resulting in traffic increase in the activity.
Planning and managed the sponsor contracts and commercial programs.
Monitoring and administering sponsorship delivery tasks as well as providing support at events.
new sponsors and following up with the sponsorship leads.
Coordinating with the marketing staff in developing marketing plans.
Education and Training
Bachelor of Science : Business, 2006University Of Phoenix － Phoenix, AZBusiness
MBA : Business ManagementUniversity of Phoenix － Phoenix, AZBusiness Management
The 7 Habits for Managers - Franklin Covey Training (2016)
The 5 Choices to Extraordinary Productivity - Franklin Covey Training (2015)
DMA Marketing Conference (2013, 2014, 2015)
Women's Leadership Conference - Augusta State University (2008, 2009, 2011)