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Day Trader/Mentor Resume Example

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DAY TRADER/MENTOR
Professional Summary

Hardworking,& Open-minded, potential Customer Service Representative with 6 years of experience working in customer service. Trained in project and time management with extensive knowledge of communications and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Goal-oriented Trader with almost 2 years of comprehensive experience managing execution of investments and training. Critical thinker with decisive approach. Leverages big-picture perspective to coordinate financial strategy.

Skills
  • Foreign Currency
  • Complaint resolution
  • Good listening skills
  • Professional telephone demeanor
  • Multi-line phone talent
  • Marketing
  • Order Fulfillment
  • Report Preparation
  • Credit Card Processing
  • International Sales Support
  • Account Management
  • Key Stakeholder Relationship Building
  • POS Systems Expert
  • Inbound And Outbound Calling
  • Route Dispatch
  • Sales Expertise
Work History
Day Trader/Mentor, 09/2019 to Current
Company Name – City, State
  • Delivered expert analysis of market conditions by gathering key data, analyzing trends, creating reports and offering comprehensive evaluations.
  • Made fast decisions based on fluctuating market
  • Maintained relationships with clients long term.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Assumed leadership roles in classes and summer activities.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Developed budgets and strategic plans for day-to-day operations for over 20 customers per month
Server/Bartender, 01/2015 to 07/2019
Company Name – City, State
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Greeted and maintained relationships with regular customers.
  • Helped over 300 customers every 2 hours place orders, while also explaining menu items and suggesting appropriate options for food allergy concerns with help of small team
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
Selling Associate, 10/2018 to 01/2019
Company Name – City, State
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Shift Leader, 02/2014 to 01/2016
Company Name – City, State
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Distributed necessary tasks and duties during each shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma: 05/2014
Central Gwinnett High School - City
No Degree: NursingGwinnett Technical College - City, State
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Resume Overview

School Attended

  • Central Gwinnett High School
  • Gwinnett Technical College

Job Titles Held:

  • Day Trader/Mentor
  • Server/Bartender
  • Selling Associate
  • Shift Leader

Degrees

  • High School Diploma : 05/2014
    No Degree : Nursing

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