Well-rounded background in problem management, data warehousing, systems administration and operations, help desk management, and process improvement. Extensive experience developing and maintaining data processing procedures and policies that comply with corporate, state and/or federal agency guidelines. Self guided with the ability to learn quickly.
ITIL Foundations Certification V3
Microsoft Certification Program
June 2010, MCTS Certification (SCCM)
Jack Henry/Symitar Sytems, San Diego, CA
January 2008, Application Extender Optical Systems Management
June 2005, Intro to Report Generator Programming & Data Structures
IBM Professional Certification Program
June 2003, iSeries System Command Operations V5R2 Certification
June 2001, AS/400 Systems Administrator V4R4 Certification
The 400 Group, Minneapolis, MN
April 1997, AS/400 Security Survival Training
American Research Group, Minneapolis, MN
December 1995, Introduction & Advanced Cisco Router Configuration
Fiserv Inc., Orlando, FL
March 1995, CBS Technical Environment Training
July 1994, Pre-Release Workshop & CBS Software Security Training
Automated Training Systems, Self-Instruction
April 1993, AS/400 CL Programming & System Operator Course
Aberdeen American News Sunday, February 4, 2001 article entitled 'Changing marketplace blends online, traditional banking'
The North Dakota Banker, June 2000 Vol. 9, No.2 article entitled 'Dacotah Bank Launches eBanking in a Big Way'
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