Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Demonstrated mastery of customer service call script within specified timeframes. Did data collections by conducting surveys
Directed customers to different parts of the facility. Served over 500 soldiers a day for Lunch and over 300 for breakfast. Responsible for the daily set up and break down of 5 food stations
In charge of thouroughly cleaning hospital exam rooms. Preformed quality work in a limited amount of time. Cleaned 60 plus exam rooms every night with a partner
Supervise my crew while assisting them with tasks. Responsible for checklists and paperwork to ensure the job gets done correctly
JROTC 2003 won 1st overall at regionals
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