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data centre technician resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Cloud services Technical Analysis Microsoft Office Maintenance & Repair Multitasking abilities To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals. Ambitious, career-focused to obtain an entry-level position to help launch career while achieving company goals. Reliable Intern studying cyber security seeks an internship opportunity to expand skills and gain valuable real-world experience. Friendly student available for weekend, evening and holiday shifts. Ambitious Network Technician proud to offer maximal uptimes and optimal network performance. Approaches each repair and maintenance task with deep respect for network users and meticulous attention to technical detail. Ready to serve as first line of defense against network downtimes and business operations disruptions. Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventative maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.

Skills
  • Languages: Java, Python, C, C#, Unix, SQL, Shell-scripting
Work History
05/XXX1 to Current
Data Centre Technician Activision Irvine, CA,
  • Job Responsibilities: Experience in Server Rack installation, decommissioning, and processing of legacy hardware out of the data center facilities.
  • Responsible for rack mounting servers and other computing equipment
  • Remove decommissioned hardware tools and prepare for recycle.
  • Perform moving /lifting packages usually no greater than 75lbs and unpacking/repacking fragile electronics.
  • High attention in creating /attaching labels and barcodes and hard drive installation and removal, and destruction.
  • Works on basic networking removal/installation and clearing of configurations.
  • Support in physical layer and application layer and updating progress through a web ticketing system.
  • Reporting of process and regular status updates and escalating to senior technicians and management as required.
  • Experience in a ticketing system and perform duties constantly and without deviations unless otherwise instructed.
  • Experience in installation and removal of HDD, SSD, Firewire, Esata storage media

03/XXX0 to 04/XXX1
Desktop Support Technician Bechtel City, STATE,
  • Installed computer systems and software
  • Diagnosed hardware and software issues
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades
  • Repaired and replaced damaged equipment
  • Set up accounts and passwords for specific users with authorization to access networks
  • Established customized software infrastructures and installed server hardware
  • Installed LANs WANs and established Intranet and Internet access
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes
  • Reimage computers and machines.
09/2019 to 03/XXX0
Geek Squad Agent Best Buy, Geek Squad City, STATE,
  • Resolved problems, improved operations and provided exceptional service
  • Served customers in friendly, efficient manner following outlined steps of service
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Monitored all company inventory to ensure stock levels and databases were updated
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Used coordination and planning skills to achieve results according to Schedule.
12/2016 to 02/2019
Customer Support and technician and Abide 365 Admin Support City, STATE,
  • Building server for clients by installing fiber cable in patch panels.
  • Perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
  • Responsible for problem solving and troubleshooting of any issue that may arise during installation.
  • Repairing servers as needed and maintaining servers and fixing errors
  • Maintaining correct knowledge of servers and PCs to make correct repairs
  • Experience in installation and removal of HDD, SSD, Firewire, E-Sata storage media in.
  • Chip Level troubleshooting and circuit tracing in laptop desktop motherboards.
  • Preparing troubleshoot guide for laptop desktop motherboards using schematics.
  • Repairing motherboard of all Laptops at L2 level
  • BGA Chip repairing/ Replace.
  • Identify, Analysis troubleshoot issues and Signal Tracing, Schematic Reading, Debugging
Education
Expected in 02/XXX2 to to
Associate of Applied Science: Information Technology
Northern Virginia Community College - Sterling, VA,
GPA:
Expected in XXX2 to to
High School Diploma:
M.S Junior College - Hyderabad, India,
GPA:
Certifications
  • Scrum Master Certification (Certified Dec, 2019) International Scrum Institute
  • GOOGLE IT Support Technician (2019)
  • Cisco Certified Network Associate (In progress)

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Resume Overview

School Attended

  • Northern Virginia Community College
  • M.S Junior College

Job Titles Held:

  • Data Centre Technician
  • Desktop Support Technician
  • Geek Squad Agent
  • Customer Support and technician and Abide

Degrees

  • Associate of Applied Science
  • High School Diploma

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