Copper and Fiber Network Infrastructure Design and Installation
DWDM Systems understanding
with ITIL practices
Data Center Technician, 08/2005 to 07/2008 Amazon.com – Seattle, Wa Responsible
for day to day Data Center Operations.
Troubleshooted and repaired server hardware and software issues. Troubleshooted, repaired and deployed network
infrastructure. First responder to mechanical and electrical facility alarms and failures, responsible for
scheduling UPS, generator and CACU servicing.
Participated in a 24x7 on-call schedule.
Data Center Build Engineer, 07/2008 to 08/2012 Amazon.com – Seattle, WA, USA Built
and deployed new AWS data center clusters (four data centers per cluster with
approximately 200-300 server racks per site) in Singapore, Japan, Hong Kong,
Brazil, Oregon. Built and deployed AWS
CDN infrastructure in other parts of the world. Responsible for designing floor rack layout and cabling infrastructure. Directed the install of servers, racks and network devices. Performed initial configuration of servers and network
devices. Put together equipment purchase lists and worked with various vendors to get quotes. Acted as the assistant
project manager and build lead, directing onsite efforts of all employees. Directed install of physical security infrastructure. Interviewed, hired and trained employees in
new regions; ensured they were able to run the data centers on their own
Ingestion Region and Data Center Lead, 09/2012 to 09/2016 Amazon.com – Seattle, WA, USA Managed AWS Impot/Export services physical operations in Seattle. Helped
lead the Data center operations team in Seattle. Responsible for training new data center technicians, acted as senior escalation point for server, network, and
other issues. Assigned employees work according to skill level and
workload. Trained new managers, mentored
employees, worked with employees on skills development. Managed employee on-call and shift
scheduling. Biggest accomplishment,
participating in small a work group that reduced the mean time to repair on
equipment by 35-50%; saving Amazon over one million minutes of employee time.
High School Diploma: 2005 Tahoma Sr. High School - Kent, WA, USA
High School Diploma: 2003-2005 Vocational High School - SeaTac Occupational Skills Center - Burien, WA, USA
Network Systems Administration
in Windows system administration, A+ hardware repair, Network device
installation and configuration. Unix