Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Server Maintenance
Cisco Network Deployment and
troubleshooting
Juniper Network
troubleshooting and installation
Linux
troubleshooting
Copper and Fiber Network Infrastructure Design and Installation
DWDM Systems understanding
Familiar
with ITIL practices
Project
Management
Colo
Work History
Data Center Technician, 07/2005 - 06/2008 Detroit Engineered Products Inc. (Dep) – San Jose 6331 San Ignacio Avenue (Ca121), CA, Responsible
for day to day Data Center Operations.
Troubleshooted and repaired server hardware and software issues. Troubleshooted, repaired and deployed network
infrastructure. First responder to mechanical and electrical facility alarms and failures, responsible for
scheduling UPS, generator and CACU servicing.
Participated in a 24x7 on-call schedule.
Data Center Build Engineer, 06/2008 - 07/2012 Oracle – New York, NY, Built
and deployed new AWS data center clusters (four data centers per cluster with
approximately 200-300 server racks per site) in Singapore, Japan, Hong Kong,
Brazil, Oregon. Built and deployed AWS
CDN infrastructure in other parts of the world. Responsible for designing floor rack layout and cabling infrastructure. Directed the install of servers, racks and network devices. Performed initial configuration of servers and network
devices. Put together equipment purchase lists and worked with various vendors to get quotes. Acted as the assistant
project manager and build lead, directing onsite efforts of all employees. Directed install of physical security infrastructure. Interviewed, hired and trained employees in
new regions; ensured they were able to run the data centers on their own
before leaving.
Ingestion Region and Data Center Lead, 08/2012 - 08/2016 Amazon.com – City, STATE, Managed AWS Impot/Export services physical operations in Seattle. Helped
lead the Data center operations team in Seattle. Responsible for training new data center technicians, acted as senior escalation point for server, network, and
other issues. Assigned employees work according to skill level and
workload. Trained new managers, mentored
employees, worked with employees on skills development. Managed employee on-call and shift
scheduling. Biggest accomplishment,
participating in small a work group that reduced the mean time to repair on
equipment by 35-50%; saving Amazon over one million minutes of employee time.
Education
High School Diploma: , Expected in 2005 - Tahoma Sr. High School - Kent, WA, USA GPA:
High School Diploma: , Expected in 2003-2005 - Vocational High School - SeaTac Occupational Skills Center - Burien, WA, USA GPA:
Computer
Network Systems Administration
Trained
in Windows system administration, A+ hardware repair, Network device
installation and configuration. Unix
systems administration.
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Resume Overview
School Attended
Tahoma Sr. High School
Vocational High School - SeaTac Occupational Skills Center
