Data Analyst Marketing Specialist Contract resume example with 16+ years of experience
JessicaClaire
, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented Information Technology with extensive leadership and IT experience with extensive problem-solving experience to develop reporting solutions that include complex reports. Experienced in preparing detailed documents while managing complex internal and external data analysis responsibilities.
Corrected any data entry error to prevent later issues such as duplication of data degradation.
Completed in-depth reviews of market conditions along with customer preferences for Eaton products.
Developed campaigns and specific marketing strategies for clients.
Coordinated with social media, public relations, and other teams to execute product introductions.
Collaborated product development team to effectively modernize and update promotions.
Manage ECCN, Homebuilder, and Consumers Mailings.
Ensure website remains current.
Align Vista numbers for 300 members and ensure all members are set up with Vista numbers.
Produced monthly status reports using advanced Excel spreadsheet functions.
Corrected any data entry error to prevent later issues such as duplication of data degradation.
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
Used Microsoft Word and other software tools to create documents and other communications
04/2018 to 12/2019Office Administrator (Contract)Roadmap Enterprises, LLC. | City, STATE,
Handled administrative matters including screening calls, planning meetings also composing documents with 95% efficiency.
Submit timely reports and prepare presentations/proposals as assigned.
Performed office productivity, coordinating personnel schedules, quality assurance, and procedural improvements.
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using MS Office suite.
Worked with stakeholders to drive product and service definition and design
Five years of analyst experience.
Details-oriented and strong analytical skills.
04/2012 to 12/2017Specialist-IT Business ManagementAT&T Services, Inc | City, STATE,
Manage deployment of changes and enhancements to existing business applications.
Coordinated with project management to facilitate project team meetings and manage agendas.
Translated business objectives and processes into clear IT requirements, resulting in successful delivery.
Maintain all project plans and ensure compliance time frame and collaborate with stakeholders for all implementation processes.
Identified root causes and developed ways to improve processes to improve core servicing functions.
Coordinated with other team members to complete special projects and achieve project deadlines.
Collaborated on all stages along with systems development lifecycle, from requirements gathering to production releases.
Communicate client's business requirements by constructing easy-to-understand data and process models.
Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions to increase sales by 10%.
Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
Advanced Excel skills (v-lookup, pivot tables) experience with large data sets. Strong PowerPoint skills.
Enhanced client satisfaction ratings by resolving difficult customer issues through completion
02/2004 to 03/2012Implementation ManagerAT&T Services Inc | City, STATE,
Developed new process for employee evaluation which resulted in marked performance improvements.
Served as project manager, lead developer and/or team member on dozens of application development projects.
Coached new team members in new skills and problem-solving techniques as need through close one-to-one and group sessions.
Maintain client relationships through weekly client calls, status reports, and issue resolution.
Coordinate with team to resolve all issues within required time frame and recommend appropriate changes to all policies and procedures and evaluate all implementation for team.
Provided outage facilitation, documentation and notification for all priority outages.
Initiated two key partnership which resulted in 54% revenue growth.
Translated business ideas and data into relational data models utilizing TOAD.
Tracked all project plans and ensure compliance to time frame and collaborate with stakeholders for all implementation processes.
Worked closely with design, IT, communications and management to support business goals and brand standards.
Liaison between Developers, Business Analysts and clients, resolving business and technical challenges for successful transition to client led systems.
Certifications
Oracle (Introduction to SOL)| Achievement (IT UP Professional)| Green Belt Certified in Six Sigma| Agile 2.0-Practitioner | Agile Boot Camp| Big Data Bronze| Cloud Computing Bronze Agile PC| PM: Agile Development | Security First Bronze Certification| APE Bronze| Linux.
Education
Expected in 09/2017Bachelor of Science | Information Systems - Technology ManagementStrayer University, Douglasville, GA, GPA:
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