LiveCareer-Resume

dance team coach resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Currently a Sophomore at University of Indianapolis studying Exercise Science with the goal to become an Occupational Therapist. Host at a restaurant for 2 years combined and have a great amount of experience in customer service and speaking with people on a daily basis to assist their needs. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks at hand and easily able to pick up new skills. Motivated to learn, grow and excel as an individual and future professional. Very driven and want to learn more to help build a strong pathway for future career in healthcare.

Skills
  • Safety awareness
  • Team Training
  • MS Office
  • Teambuilding
  • Conflict resolution
  • Flexible & Adaptable
  • Leadership
  • Organization and Time management
  • Good telephone etiquette
  • Customer service
  • Compassion
  • Analytical skills
  • Excellent work ethic
  • Documentation skills
  • Good listening skills
  • Computer skills
Education
University Of Kentucky Lexington, KY Expected in Bachelor of Science : Kinesiology - GPA :
  • Received Bluegrass Scholarship
  • Ended up transferring to University of Indianapolis after taking Fall 2020 semester off.
  • Dean's List Fall 2019 and Spring 2020.
University Of Indianapolis Indianapolis, IN Expected in 05/2023 Bachelor of Science : Exercise Science - GPA :
  • Received Academic scholarships.
  • Majored in Exercise Science with Pre-OT focus.
  • Coursework in Physics, Physiology, Anatomy, Chemistry, Biology, Communication, Writing, Psychology, Anthropology.
  • Currently a full time student with mostly online courses due to Covid-19.
Whiteland Community High School Whiteland, IN Expected in 06/2019 High School Diploma : - GPA :
  • Graduated in Top 5% of class
  • Elected Captain of Blue Revue Dance Team
  • Elected Dance Captain of Whiteland High School Color Guard
  • Graduated with 4.09 GPA
Work History
Lawrence General Hospital - Dance Team Coach
Lawrence, MA, 11/2020 - Current
  • Introduced games and drills, which helped students to better develop skill levels.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Evaluate students during audition processes.
  • Provide choreography for performances at high school basketball games
  • Create relationships with dancers to provide comfortable and fun learning environment.
  • Assist head coach in choreography and planning practices as needed.
Excela Health - Host
Pittsburgh, PA, 09/2020 - Current
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Answered customer questions about hours, seating and bar information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Took information about guests' party size, led to seating, offered menus and drinks.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Helped servers by taking drink orders, running food, and bussing tables.
  • Documented reservations and communicated changes to guests using TableUp.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored seating area and checked restrooms every 30 minutes to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Recorded available tables after seating each party using TableUp.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Buss tables and return all dishes to either kitchen or bar.
  • Provide cleaning checks every 30-60 minutes due to Covid-19 to provide safe environment for customers.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Jockamo Upper Crust Pizza - Hostess
City, STATE, 08/2018 - 06/2019
  • Answered customer questions about hours, seating and menu information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Managed in-person and telephone guest inquiries, customer service requests and carry out and delivery orders.
  • Managed over 50 calls per shift.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took information about guests' party size, led to seating, offered menus.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Ran food out to memorized table numbers in timely manner.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University Of Kentucky
  • University Of Indianapolis
  • Whiteland Community High School

Job Titles Held:

  • Dance Team Coach
  • Host
  • Hostess

Degrees

  • Bachelor of Science
  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: