Cybersecurity Analyst It Specialist Gs 09 2210 Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

IT Professional with over 10 years of experience in the government and civilian sectors. with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Talented at preemptively detecting unidentified threat vectors and applying preventive measures to mitigate security flaws. Employs technological solutions and personnel training to harden both people and machines against malicious actors. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background designing and implementing layered network security approaches.

Possess Department of Defense Top Secret/SCI Security Clearance

Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background designing and implementing layered network security approaches.

Core Competencies
  • Data Security
  • Implementing Security Programs
  • Developing Security Plans
  • Designing Security Controls
  • Security Management
  • Incident Response Management
  • System/Data Analysis
  • Project Management
  • Information Assurance Control Assessor
  • Network Security
  • MIS Techniques
  • Intrusion Detection Management
  • IT Management
  • Data Systems
  • Risk Management Framework
  • Security Operations
  • Information Technology Essentials
  • Business Communication
  • IT Customer Service
Certifications & Training
  • CompTIA PenTest+
  • CompTIA Advanced Security Practitioner (CASP)
  • CompTIA Security+ Ce
  • Certified Ethical Hacker (CEH)
  • SPLUNK Big Data (DevOps Career Path)
  • Information Systems Security Manager
  • Electronic Key Management System
  • Hardware IT Asset Management
  • Advanced Network Analyst
  • Journeyman Communications Technician
  • Microsoft Certified IT Professional (MCITP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network +
  • CompTIA A +
Technical Profile

Software: Microsoft Office Suite; Internet Explorer; Anti-Virus Programs

Networks: Databases, Operating Systems

Master of Science: Information Technology/Information Assurance, Expected in
American Military University - Charles Town, WV,
Professional Experience
Cybersecurity Information Assurance /SecurityAssessor, 07/2021 to Current
Department Of Veterans AffairsMarion, IL,
  • Provide IT Support for US Army Intelligence and Security Command (INSCOM).
  • Ensure reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at point of customer need to support INSCOM's mission.
  • Provide mission critical intelligence is dependent on successful use of its information technology (IT) networks worldwide.
  • Ensure that architecture and design of DoD information systems are functional and secure.
  • Design and develop IA or IA enabled products, interface specifications, and approaches to secure environment.
  • Assess threats to environment.
  • Provide input on adequacy of security designs and architectures.
  • Participate in risk assessment during certification and accreditation process.
Cybersecurity Analyst / IT Specialist (GS-09-2210), 10/2020 to 06/2021
Bae SystemsColorado Springs, CO,
  • Cyber Security Analyst within Infrastructure Security Compliance Division (ISCD).
  • Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
  • Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards.
  • Aided leadership on execution of Chemical Facility Anti-Terrorism Standards (CFATS) regulation, specifically related to review and evaluation of cyber security measures.
  • Demonstrated subject matter expertise in cyber security, industrial control systems, critical infrastructure, chemical facility operations, and compliance regulations.
  • Reviewed chemical facility cyber systems to determine integration into security of facility and provided recommendations for effective security measures based on these cyber systems.
  • Reviewed cyber security vulnerabilities assessments and site security plans and provided advice on satisfaction of security measures against risk-based performance standards (RBPS).
  • Advised managers on advances in security processes, methods, techniques, systems, and devices.
  • Published policies, identified improvements and efficiencies, and presented performance data process improvement strategies to division staff and leadership.
  • Conducted technical consultations with CFATS regulated industries and provided guidance on cyber security measures, best practices, and CFATS compliance.
  • Assisted one hundred CFATS regulated facilities in completing cyber security plans, enabled them to maintain strong security posture to safeguard critical chemicals of interest that could be weaponized and threaten one or all of America’s critical infrastructure.
Management Program Analyst, 10/2019 to 08/2020
Verizon CommunicationsAsheville, NC,

Engineering Department

  • Performed diverse range of personnel and operations tracking responsibilities in support of U.S. Navy Fifth Fleet in Bahrain and surrounding regions.
  • Maintained oversight of technical work orders for 14 ships docked in local port and coordinate scheduling and deployment of appropriate maintenance teams in support of individual ship requests.
  • Developed and presented reports to senior leadership within both organization and U.S. Navy customer agencies.
  • Used C3/C4 Casualty Report Job Tracker Application (JTA) database, and Technical Assist Assessment and Scheduling (TAAS) Portal to manage administrative actions and records.
  • Managed daily portfolio of up to 50 casualty reports for all ships deployed in Fifth Fleet area of responsibility.
  • Reviewed and revised standard operating procedures to maintain most updated guidance on information and network protection.
  • Coordinated with two partnered regional maintenance centers to integrate personnel and share workloads on large and complex service requests.
  • Coordinated personnel records and administrative data operations to support more than 12 local customer agencies.
  • Received requests for technical maintenance and administrative support, analyze requirements, and direct appropriate technical experts to customer organizations to deliver services.
  • Prepared two operations and procedural checklist, improved overall efficiency of operations by streamlining administrative processes.
  • Generated more than 200 casualty reports for 14 U.S. Naval Ships, updating Commander of U.S. Navy Fifth Fleet, Sixth Fleet, and other leaders who make critical decisions regarding homeland and worldwide security.
  • Compiled data from relational databases to analyze more than 527 casualty records and ensured data was updated, accurate, and appropriate technical subject matter experts were notified.
Information Systems Security Officer (ISSO), 02/2019 to 10/2019
Department Of DefenseStafford, VA,

Information Management Department - (Naval Medical Center Portsmouth)

  • Oversaw team of six junior personnel in management of daily cybersecurity issues and development of long-term projects to continuously improve system resiliency against intrusions, malware, and natural disasters. Maintained oversight of information technology valued at $6M.
  • Relied upon by senior NMCP IT leadership for development and guidance of critical information and cybersecurity systems protecting data used by more than 1K users and average 24K patients visiting facility on annual basis.
  • Directed and evaluated personnel in monitoring of NMCP information system security environment using host-based security system (HBSS) and Assured Compliance Assessment Solution (ACAS) system.
  • Developed and supervised procedures to create and curate cybersecurity artifacts in support of long-term operations and programs.
  • Maintained accountability of more than 7K unique assets across NMCP Enterprise Mission Assurance Support Service (eMASS) account.
  • Drafted operational cybersecurity policies to promote protection of sensitive data in compliance with Federal Information Security Management Act (FISMA) and Health Insurance Portability and Accountability Act (HIPAA).
  • Led multidisciplinary teams in conduct of cybersecurity and IT systems analysis using Risk Management Framework (RMF).
  • Scheduled periodic system testing, daily intrusion analysis and prevention efforts, and verification of security upgrades in collaboration with Information Systems Security Manager (ISSM).
  • Developed and presented Cybersecurity training courses to more than 300 NMCP staff members.
  • Organized efforts to accredit WAN usage and reestablish expired Authority to Operate (ATO).
  • Authored NMCP Command Cybersecurity Workforce Program instruction, establishing guidance for professional development of cybersecurity technicians.
  • Managed more than 7K assets across Naval Medical Center’s eMASS application.
  • Managed credentialing of 112 personnel and increased compliance with Department of Defense (DOD) and Department of Navy governance by 70%.
  • Provided RMF and CISSP training to more than six Information Management Department personnel, improving compliance with DHA requirements for network re-accreditation.
  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Encrypted data and erected firewalls to protect confidential information.
  • Monitored use of data files and regulated access to protect secure information.
Information Systems Security Manager/Electronic Ke, 02/2017 to 02/2019
Assault Craft Unit Two - Operations DepartmentCity, STATE,
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Assessed security measures against government policies and regulations.
  • Applied cybersecurity best practices to information system standards, directives and guidance for all personnel, monitoring compliance across organization.
  • Monitored daily operations for accuracy of regulations, terms and conditions as well as policies and procedures.
  • Supervised team of 10 multidisciplinary cybersecurity personnel and execution of $4.4M annual operating budget.
  • Directed cybersecurity operations to promote INFOSEC and operational security (OPSEC) objectives set by Department of Defense (DoD) and organization’s Chief Executive Officer.
  • Directed and evaluated 10 IT help desk technicians in receiving, managing, resolving trouble tickets, clearing dormant email accounts, managing security permissions, on/off boarding of personnel, and maintaining network system uptime. Efforts resulted in 99.9% network availability.
  • Directed life cycle management operations to replace more than 600 computers worth $278K.
  • Ensured proper disposal of hardware and data drives to comply with DOD security policies and FISMA.
  • Coordinated organization-wide efforts to upgrade MS Windows operating system on more than 325 workstations.
  • Developed reports and presentations to keep contractor and U.S. Navy leadership apprised of operational and technical performance.
  • Enabled 16 U.S. landing craft utility boats to be upgraded with secure navigation and communications capabilities.
  • Realigned 115-line-item electronic keying material account for customer organization, leading command through two successful inspections with zero discrepancies.
  • Led help desk operations to process more than 350 trouble tickets in support of 371 personnel, achieving 95% Quality Assurance rating, which exceeded customer service benchmarks by 12%.
  • Established Cybersecurity training program for 400 personnel, focusing on proper use of information, data systems, and universal serial bus (USB) devices. Conducted over 100 hrs. of training for staff.
Information Systems Security Officer, 06/2016 to 02/2017
Mid-Atlantic Regional Maintenance Center - CyberseCity, STATE,
  • Drove cybersecurity operations to ensure compliance with DOD INFOSEC and OPSEC guidance in support of national security strategy and organizational objectives.
  • Managed daily help desk operations and progress on long-term INFOSEC projects to revise policies and train staff to maintain vigilance against cyber threats.
  • Managed MARMC Information Assurance/Cybersecurity (IA/CS) program, supporting more than 271 personnel.
  • Supervised help desk operations to clear dormant email accounts, manage security permissions, and support on-boarding of new personnel.
  • Reviewed and revised local cybersecurity policies to ensure operations remained compliant with DOD and U.S. Navy standards.
  • Drafted and supervised implementation of 10 Certification and Accreditation procedures and documentation to support RMF objectives.
  • Maintained IA/CS Plan of Actions and Milestones in response to items identified by Inspector General audits.
  • Drafted policy memorandums and letters of instruction for approval by senior leadership to maintain current sexual assault awareness policies.
  • Initiated 75 cybersecurity violation investigation reports. Pursued research to identify and reconcile operational and technical errors, boosting system security by 52% and preventing repeats of cybersecurity mishaps.
IT Automated Data Processing Center Manager , 05/2015 to 06/2016
USS WASP (LHD1) - Combat Systems DepartmentCity, STATE,
  • Led staff of 40 multidisciplinary IT personnel and maintained accountability of more than $11M in sensitive and classified IT and telecommunications equipment.
  • Identified and resolved data-handling errors and hardware conflicts to maintain organizational IMS infrastructure.
  • Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
  • Partnered with subject matter experts in continuous improvement process, upgraded data quality and recommended innovative information management strategies.
  • Coordinated efforts to install and test Consolidated Afloat Networks and Enterprise Services (CANES) system.
  • Conducted vulnerability scans, supervised creation of new accounts, and directed response operations to network outages to maintain 96% uptime.
  • Analyzed technical documentation to determine power, security, connectivity, and hardware requirements for wide range of IT applications and systems.
  • Developed plans to accomplish critical IT system objectives in support of ship’s operational mission.
  • Received orders, schedules, and updates to operational objectives. Analyzed emergent requirements and allocated personnel resources according to changes in dynamic operational environment.
  • Received/processed trouble tickets, provided guidance to technical teams, and answered questions from senior IT and operational staff.
  • Drafted guidebooks, reference materials, and training for technical personnel to boost technical expertise and customer service.
IT Executive Supervisor, 09/2013 to 02/2015
Secretary Of Defense - SECDEF Cables DivisionCity, STATE,
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Wrote policy, procedure and manuals governing internal IT use. Provided IT support for wide range of computer, network, and telecommunications systems supporting Secretary of Defense and his official staff.
  • Collaborated with OSD official staff and other IT professionals to prepare and operate secure communications networks in support of Secretary’s daily duties.
  • Conducted routine maintenance checks of classified communications networks and equipment to ensure readiness for Secretary of Defense use.
  • Analyzed daily schedules to ascertain technical requirements and prepare systems to support operational objectives.
  • Analyzed issues with Defense Telephone Links and performed troubleshooting operations to sustain communications links to international defense officials worldwide.
  • Prepared and transmitted operations and intelligence briefs to relevant personnel daily.
  • Served as IT representative to counterparts at White House, Department of State, and National Security Agency to coordinate telecommunications operations, ensure system compatibility, and maintain system uptime.
  • Enabled communications support for Secretary while attending 720 joint state funerals, readiness-training exercises, State of Union addresses, and congressional hearings.
IT Specialist (INFOSEC), 12/2011 to 09/2013
US Navy Sixth FleetCity, STATE,
  • Developed and implemented IT security programs to ensure systems, network, and data users are aware of, understand, and adhered to information systems security policies and procedures.
  • Planned, prepared, and maintained security policies on acquisition, management, and utilization of equipment.
  • Supported operations in area of cyber security, contingency planning, disaster recovery, and risk management.
  • Created network modifications and evaluate computer requirements.
  • Managed team of Information Systems Technicians in support of Executive Staff.
  • Used emerging technologies, and supported connectivity with U.S. government foreign affairs partner agencies.
  • Reviewed threats and vulnerabilities to assess risks and recommended measures to protect assets.
IT Flag Communications Officer, 04/2001 to 11/2011
United States NavyCity, STATE,
  • Plans & Operations
  • IT Project Manager
  • Information Assurance Manager
  • IT Communications
  • Inventory/Asset Manager
  • Automated Information System (AIS) Technician
  • MPC/AIS Operator
  • AIS Trouble Call Supervisor
Military Experience (U.S. Navy)
  • Insert Here
Additional Experience
  • Insert Here

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Resume Overview

School Attended
  • American Military University
Job Titles Held:
  • Cybersecurity Information Assurance /SecurityAssessor
  • Cybersecurity Analyst / IT Specialist (GS-09-2210)
  • Management Program Analyst
  • Information Systems Security Officer (ISSO)
  • Information Systems Security Manager/Electronic Ke
  • Information Systems Security Officer
  • IT Automated Data Processing Center Manager
  • IT Executive Supervisor
  • IT Specialist (INFOSEC)
  • IT Flag Communications Officer
  • Master of Science