Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Comptia Security+
  • Google IT Support
  • Learning OWASP 10
  • IBM Introduction to Cybersecurity Tools and Cyber Attack
  • IBM Penetrating Testing
  • SkillUP Introduction to Cybersecurtiy and Introduction to Cybercrime
  • Fortinet NSE 1 and 2
  • PTCB Certified
  • Immunization Certified
  • CPR certified

Bachelor of Science: Biology, Expected in 07/2018
Temple University - Philadelphia, PA

● Security: OSINT Tools, NextGen Firewalls(Fortigate Fortinet Firewalls), DNSsec, Web Application Security, OWASP 10, NIST-800, Phishing Analysis.

SIEM: IBM Qradar, Splunk ES

EDR: SentinelOne, CrowdStrike

Ticketing Systems: IBM Resilient, JIRA

Email Security Gateway: Proofpoint

Networking: Wireshark, Nmap

Vulnerability Management: Nessus, Tenable.IO

Work History
Cybersecurity Analyst, 04/2022 to Current
Cgi Group Inc.Birmingham, AL,
  • Work as a Cyber security Analyst, in which job requirements are to detect incidents, incident response, threat hunting and support roles and document incidents using IBM Resilient and Jira ticketing tools.
  • Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
  • Utilize Splunk Enterprise Security and IBM QRadar SIEM solutions and investigate offenses by conducting log analysis and escalate it to technical teams via IBM Resilient and Jira systems.
  • Check and identify security alerts through Open Source Intelligence (OSINT).
  • Perform endpoint investigations and triage analysis through CrowdStrike and SentinelOne to identify timeline of incident and affected hosts.
  • Create scheduled tasks, exclusions, dashboard, and workflows by using CrowdStrike.
  • Analyze PCAP files, check any anomaly traffic with Wireshark, review infected hosts and write reports on them.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Recommend improvements in security systems and procedures.
  • Reviewed violations of computer security procedures and developed mitigation plans.
Pharmacy Operations Manager, 11/2017 to Current
Crystal Clinic Orthopedic CenterCanton, OH,
  • Trained newly hired pharmacy technicians.
  • Supervised team of 5 pharmacy technicians.
  • Proven problem solver and excellent communicator. Strong organizational skills,
    superb understanding of data collection and performance metrics.
  • Highly organized and hardworking with excellent
    planning and program management skills.
  • Willingness to take on added responsibilities to meet team goals.
  • Considered hardworking, punctual and driven. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Pharmacy Technician, 07/2016 to 10/2017
PruitthealthLadson, SC,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Processed over 500 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Native or Bilingual
Native or Bilingual

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    School Attended

    • Temple University

    Job Titles Held:

    • Cybersecurity Analyst
    • Pharmacy Operations Manager
    • Pharmacy Technician


    • Bachelor of Science

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