customs and trade compliance analyst resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Websites, Portfolios, Profiles
  • JessicaClairepetah123
Professional Summary
Innovative, multifaceted results driven employee with 30 years of Supply Chain experience.  Ability to multi task across many fields involving potentially complex projects and multiple teams. Effective global interpersonal and written/verbal communication skills.
  • 16 years operations /regulatory affairs experience in the Pharmaceutical industry
  • DOT/IATA expeirence
  • Strong Knowledge base in INCO terms, Harmonized Tariff Schedule, Customs regulations impacting import/export activities
  • Proficient in all  MS Office applications , additional expertise in user testing, regression testing.
  • Knowledge of DHL, UPS, USPS, and FedEx freight websites
  • Supply chain and resource management
  • Experienced with QA/Regulatory Compliance, CAPA and Customer/Supplier auditing.
  • Hazardous Materials Certification (2001-2014)
  • Post audit of entry summaries
  • IT security best practices
  • Working with shifting priorities
  • Data gathering for broker clearance activities
  • Microsoft SharePoint
  • Cold chain industry background
  • SAP ; GTS
Work History
Customs and Trade Compliance Analyst, 2012 - 02/2017
Abbvie City, STATE,
    The primary function of this role was the analytical and tactical execution of import/export transactions relating to the Research and Development Team. Acted as Subject matter expert and assisted Broker with  all documentation requests from government agencies ( FDA, DEA, USDA, FCC, etc.)
  • Reported broker -performance metrics and monthly costs reports to executive team.
  • Facilitated on average 7MM dollars of Import Trade activity
  • Business excellence strategic  initiatives to  streamline daily assignments and identify process improvements for same.
  • Led cross-department initiatives to triage,mitigate risk based shipping activities.
  • Audited Import/Export shipment transactions across site/division departments for risk and compliance activities.
  • Participated in special projects, external audits, evaluations and process improvements.
Logistics Coordinator / Shipping Lead, 02/2010 - 2012
Abbott Laboratories City, STATE, Project lead for implementation of new shipping operation. Define model, establish guidelines and procedures for Dangerous Goods shipments worldwide. I also was project lead for for setting up a satellite operation of same for alternate location in North Chicago plant and identifying head count for same.
  • Flatten/ streamline process for external movement of goods, eliminating 400 hours of Dangerous Goods training for AbbVie scientists annually.
  • Sourced qualified vendors to provide program resources, SHIP HAZMAT software licensing.
  • Conceptualized future program components including Share Point shipping request based platform, trained users in the proper use of of software.
  • Implemented charge back methodology for departments  monthly shipping costs, provide annualized reports to financial stakeholders.
  • Redirected shipments en route in response to customer requests.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to internal/external stakeholders.
  • Led export shipping  initiatives to advance operational efficiency.
  • Collaborated with third-party vendors to implement a new Share Point shipping request system.
ULN Shipping Technician, 05/2001 - 02/2010
Abbott Laboratories City, STATE,
    Coordinated the procurement, packaging and labeling and final QA activities associated with the shipment of chemicals, biologics and reagents to customers and affiliates globally.
  • Gathered, logged and monitored all shipping data.
  • Coached 3 other employees and assisted with quarterly performance reviews.
  • Maintained the editorial schedule of affiliate shipments, including database metrics and WMS transactions.
  • Insured that orders were properly packaged and labeled in accordance with GMP, FDA, DOT,49 CFR and IATA/ICAO regulations.
  • Trained users in the proper use of hardware or software.
  • Followed internal procedures for change management, incident management and escalation.
  • Awarded “4 Excellence Award" distinction by GPRD Finance and Operations, February, 2010 for GPRD World Ship Roll out.
  • Awarded “4 Excellence Award” distinction by GPRD Finance and Operations in April 2011 for project lead, first international live species shipment of research animals .
  • Maintained consistent and on-time delivery record with 98% of all orders arriving on time or ahead of schedule, 2010-2012
  • Achieved 99% accuracy during annual audit of a 3000 stock-keeping unit warehouse facility in 2010-2012
  • Participated in the launch of Valparib, increasing company revenue by 22%.
  • Participated in the launch of Humira, increasing company revenue by 47%.
  • Recognized for excellence in contributions to the development of the WorldShip Share Point request based system > 50 individual awards.
High School Diploma: , Expected in
Zion Benton - Zion, Illinois
Status -
Associate of Applied Science: Human Error Reduction, Expected in 2016
AbbVie Internal Program - North Chicago,
Status -

Associate of Applied Science: Biologic Immersion, Expected in 2016
AbbVie Internal Program - North Chicago,
Status -

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Resume Overview

School Attended

  • Zion Benton
  • AbbVie Internal Program
  • AbbVie Internal Program

Job Titles Held:

  • Customs and Trade Compliance Analyst
  • Logistics Coordinator / Shipping Lead
  • ULN Shipping Technician


  • High School Diploma
  • Associate of Applied Science
  • Associate of Applied Science

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