I am a professional seeking an exciting and challenging career that will utilize my customer service skills and experience in building strong team environments that offer better solutions to handle clients' needs, and to fulfill their requests to their complete satisfaction. Experienced customer service professional with over 20 years of experience and readiness to take on any team need or customer challenge. Positive and upbeat communicator with highly organized nature and solid history of improving customer satisfaction and recapturing lost customers. Trained in local and federal regulations and customer service best practices. Proficient Office and Excel user. Cheerful and upbeat Customer Service professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Technologically-savvy manager with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.
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