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Customer Services Rep Resume Example

Resume Score: 80%

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CUSTOMER SERVICES REP
Skill Highlights
  • Exceptional communication skills
  • Quick learner
  • Proficient in money management
  • Fun-loving personality
  • Strong client relations
  • An aliquot problem solver
  • Hands-on learner
  • Reliable employee
Professional Experience
Company NameCity, StateCustomer Services Rep08/2013 to 11/2013

- Answered an average of 50 calls per day by addressing customer inquiries, solving

problems and providing new product information.

- Politely assisted customers in person and via telephone.

- Provided an elevated customer experience to generate a loyal clientle.

- Answered product questions with up-to-date knowledge of sales and store promotions.

- Assisted customers with food selection, inquiries and order customization requests.

Company NameCity, StateServer07/2013 to 11/2013

- Ensured superior customer experience by addressing customer concerns, demonstrating

empathy and resolving problems on the spot.

- Built long-term customer relationships and advised customers on purchases and

promotions.

- Routinely answered customer questions regarding merchandise and pricing.

- Recommended alternative items if product was out of stock.

Company NameCity, StateCashier/Sales Associate03/2013 to 07/2013

- Investigated and resolved customer inquiries and complaints in a timely and empathetic

manner.

- Executed in-season pricing strategies, including promotions and markdowns to reach

financial targets of number.

- Maintained cleanliness and presentation of stock room and production floor.

- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

- Provided ongoing guest service, including giving fashion advice.

Company NameCity, StateCashier07/2011 to 12/2011

- Bagged, boxed or gift-wrapped sold merchandise per customer's request.

- Developed reputation as an efficient service provider with high levels of accuracy.

Education and Training
High School Diploma2013St. Amant High School, City, State, Ascension
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • St. Amant High School

Job Titles Held:

  • Customer Services Rep
  • Server
  • Cashier/Sales Associate
  • Cashier

Degrees

  • High School Diploma 2013

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