customer service associate and meat clerk resume example with 4+ years of experience
Seasoned Customer Associate with 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Personable Customer Service professional offering over 2 years of experience resolving account and service concerns for Publix customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Knowledgeable and dedicated customer service professional with extensive experience in Publix industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Well-qualified Meat clerk proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Goal-oriented worker with outstanding knowledge of organization and product issues of the meat/seafood department. Proven history of increasing productivity and customer satisfaction with great phone skills and many talents. Committed to best-in-class customer service and maintaining professionalism.
- Sales
- Shipping and Receiving
- Inbound and Outbound Calling
- Guest Services
- Client Needs Assessment
- Sales Goals
- Cash Handling
- Cleaning
- Product Knowledge
- Customer Complaint Resolution
- New Product Information
- Cash Register Operation
- Product Location
- Prospecting Clients
- Visual Displays
Bangor, ME, 12/2018 - Current
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Entered customer interaction details in to track requests, document problems and record solutions offered.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Informed customers about special promotions and provided detailed information for various products.
City, STATE, 09/2018 - 01/2019
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using.
- Answered guest inquiries and provided information about restaurant
- Conferred with clients to handle customer support inquiries, isolate underlying causes of repeated customer service requests and update procedures to prevent future complaints.
- Quickly and effectively responded to guest inquiries and requests.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Collaborated between host staff, servers and kitchen workers to successfully meet all guest needs.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Cultivated positive guest relations by managing information and orchestrating speedy seatings.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
City, STATE, 07/2016 - 07/2018
- Verified proper portion sizes and consistently attained high food quality standards.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Reviewed and resolved differences between accounting information and cash drawer.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Ordered and received products and supplies to stock kitchen areas.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
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Resume Overview
School Attended
- Lake Wales Senior High School
- Santa Fe College
Job Titles Held:
- Customer Service Associate and Meat Clerk
- Host
- Cashier, Cook, Cut Pizza/all Food, Prep
Degrees
- High School Diploma
- Associate of Arts
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