Customer Pro CoordinatorDec 2008 to Current
Verizon Wireless － Dublin, OHEffectively communicated with customers and internal employees covering all aspects of technology, billing, retention, and sales. Given the responsibility to perform supervisor duties such as handling escalated customers, team building, and training other employees.
Sales Associate/TechniciansJul 2002 to Nov 2008
Discount Tire Company － Charlotte, NCPerformed technical analysis on vehicles to diagnose mechanical issues. Completed service and replaced parts while maintaining a relationship with the customer.
Selling products and services while maintaining high profit ratios per sale.
In charge of training new technicians on procedure, policy, and high efficiency.
Sales Associate/TechniciansJul 2002 to Nov 2008
Discount Tire Company － Charlotte, NCPerformed technical analysis on vehicles to diagnose mechanical issues. Completed service and replaced parts while maintaining a relationship with the customer.
Selling products and services while maintaining high profit ratios per sale.
In charge of training new technicians on procedure, policy, and high efficiency.
Bar ManagerCorazõn Club and Spa － Dublin, OhioManaged all aspects of the bar such as product supply, monetary accountability, employee training, and also performed bartending myself. Was also involved with multiple special events such as weddings, ceremonies, and private engagements
