Results-oriented Customer Order Management Specialist with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Ability to manage multiple projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. A proven leader of change that continuously pursues opportunities to learn and takes on challenges for further professional development and growth.
Microsoft Office Suite (98 – 2013): MS Word, MS Excel, PowerPoint; Project Management; Organizational Development; Proactive Problem Solving; Cross-Functional Team Leader; Auditing; Product Development; Superior Customer Service; Cross-Functional Project Leader/Manager; Adaptability; Highly Organized; Analytical Thinking; Negotiation / Sales; Communication / Presentation skills; Financial Analysis; Data Entry; Order Tracking; SAP System; Customer / Vendor Management; Billing / Invoicing; Charge-backs; Order Processing
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