Adept at handling all types of custodial tasks and effectively training team members to perform jobs with accuracy and speed. Excellent leader with strong communication and interpersonal skills. Background includes safety coordination, program management and team leadership in custodial settings. Well-versed in operations and standard practices. Organized and disciplined professional with advanced problem-solving abilities. Hardworking Custodial Supervisor skilled at keeping custodial staff operating efficiently. Knowledgeable about purchasing supplies, controlling costs and assigning tasks. Trained in Custodian Supervisor, Front Desk Clerk, Manager with history of success. Quality-driven Maintenance Specialist offering 5 years of experience in supervisory roles. Committed to safety and efficiency with focus on providing teams with support and leadership to achieve goals. Skilled in minimizing production downtime via proper scheduling, inspection and troubleshooting. Proven history of expertise in identification and elimination of safety hazards. Reliable Maintenance Supervisor offering 5 years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training . Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Assigned morning reports with the job duties for the day, made sure every one knew what the day looked liked, Monitored the daily task s to be sure it was complete on time each day, Provided the management on the progress of the day , what need to be reported to the maintenance department on items that need to be fix, Coordinated the Inn laundry workflow order the items that was need for the guest /employees to make sure everything was there when they need the linen or the product they needed, Did weekly schedule, inputted the weekly time for employees, inputted the employees three month progress reports there goals for the next three months there progress of the three months, there on time clock ins made made sure that they where there when schedule and on time and didn't call out often, Reported vocal and written warnings to the employees, Interviewed people, filled out the hiring paperwork, Training the new employees
Answered multi Phone lines taken Reservations, Collecting deposits, fees,and payments, verifying the payment card against identification, Checked the guest into there rooms , answered questions from the guest, reported maintenance problems to the appropriate personnel immediate, explain details regarding the elevators, where rooms locations, restaurant hours, pool and fitness center hours, WiFi password, Review all the charges with the guest at checkout, Confirmed that the guest stay was great and they received everything they requested, Ran shift reports at begging of swift and also at end of swift along with any deposits that need to be made on that shift
Managed the Front Desk, Maintenance, Housekeeping, Laundry Departments, Maintained a well- controlled structure,Built strengthen in the employees and also the guest , Handled the daily reports, deposits, Order items for the Gift Shop, Supplies .. Managed the daily activities with the guest the employees answered any question that came up, Greeted guest made sure there activities was schedule, Events they had plan made sure it was taken care of and had the agenda ready for them, booked tour bus, booked tickets for events for the guest. Assisted with reservations, check-ins, check-outs, handled the deposits of reservations and verified there payment type, made sure the rooms was up to the guest satisfaction. Handled any problems or questions that the guest had or took care of there problems as quick and efficiently.
Managed the employees weekly Time reports turned into Management bi-weekly for payroll, Reported to the General Manager twice daily with groups and guest arriving that day or with end the next couple of days, Consulted with the General Manager on the sales revenue of the day , weekly, monthly
Engaged team members with any problems that came up, Interviewed new team members, trained new team members, did reviews on all the team members ever quarter , Managed the warnings of the team members , firing if need with the team members
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