Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments.

  • Janitorial equipment familiarity
  • Customer service-focused
  • Time Management
  • Excellent communication skills
  • Supply inventory management
  • Facility maintenance
  • Staff development
  • Collaboration
  • Organizational skills
  • Active listening
  • Training & Development
Custodial Worker NF-01, 03/2021 to Current
Shake ShackAurora, CO,
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Notified building managers about needed repairs to maintain public safety.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Maintained accountability for building keys.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Cleaned floors and surfaces by sweeping, mopping, and dusting.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Helped participants enjoy facility while ensuring adherence to protocol.
  • Created vaccinated and household passes for customers in Rec Trac
  • Helps customers find equipment/ answer questions about what is in facility.
Cashier /Restaurant Food Server, 12/2019 to Current
Roz's Cafe And Catering ServicesCity, STATE,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Commissary Bagger, 08/2017 to 11/2019
CommissaryCity, STATE,
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Retrieved grocery carts from parking lot and returned to appropriate areas.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Answered customer questions regarding products and store services.
  • Bagged customer items in alignment with industry best practices.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
Crew Member, 06/2017 to 08/2017
Dunkin' DonutsCity, STATE,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed all fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
Education and Training
High School Diploma: , Expected in 06/2020
Russell County High School - Seale, AL
  • National honor society member
  • Ambassadors member
  • Honor roll for 4 years (4.15 GPA)
  • Ranked top 10% of class
Master of Science: Forensic Science, Expected in
University of Alabama At Birmingham - Birmingham, AL
  • 3.78 GPA
  • Major in Chemistry
  • Minor in Criminal Justice
: Dual Enrollment, Expected in
Chattahoochee Valley Community College - Phenix City, AL
  • 4.00 GPA

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School Attended

  • Russell County High School
  • University of Alabama At Birmingham
  • Chattahoochee Valley Community College

Job Titles Held:

  • Custodial Worker NF-01
  • Cashier /Restaurant Food Server
  • Commissary Bagger
  • Crew Member


  • High School Diploma
  • Master of Science
  • Some College (No Degree)

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