- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments.
- Janitorial equipment familiarity
- Customer service-focused
- Time Management
- Excellent communication skills
- Supply inventory management
- Facility maintenance
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- Staff development
- Collaboration
- Organizational skills
- Active listening
- Training & Development
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Custodial Worker NF-01, 03/2021 to Current
Shake Shack – Aurora, CO,
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Notified building managers about needed repairs to maintain public safety.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Checked and stocked inventory throughout facility to meet expected demands.
- Maintained accountability for building keys.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Cleaned floors and surfaces by sweeping, mopping, and dusting.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Stocked, sanitized, cleaned and inspected restrooms.
- Helped participants enjoy facility while ensuring adherence to protocol.
- Created vaccinated and household passes for customers in Rec Trac
- Helps customers find equipment/ answer questions about what is in facility.
Cashier /Restaurant Food Server, 12/2019 to Current
Roz's Cafe And Catering Services – City, STATE,
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Provided exceptional service to high volume of daily customers.
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Calculated charges, issued table checks and collected payments from customers.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Commissary Bagger, 08/2017 to 11/2019
Commissary – City, STATE,
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Assisted with organization and cleaning to maintain tidy store appearance.
- Answered customer questions regarding products and store services.
- Bagged customer items in alignment with industry best practices.
- Illustrated solid work ethic and commitment through consistent attendance.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Crew Member, 06/2017 to 08/2017
Dunkin' Donuts – City, STATE,
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed all fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in all areas of operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
High School Diploma: , Expected in 06/2020
Russell County High School - Seale, AL
GPA:
- National honor society member
- Ambassadors member
- Honor roll for 4 years (4.15 GPA)
- Ranked top 10% of class
Master of Science: Forensic Science, Expected in
University of Alabama At Birmingham - Birmingham, AL
GPA:
- 3.78 GPA
- Major in Chemistry
- Minor in Criminal Justice
: Dual Enrollment, Expected in
Chattahoochee Valley Community College - Phenix City, AL
GPA:
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