Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Skills
Janitorial equipment familiarity
Customer service-focused
Time Management
Excellent communication skills
Supply inventory management
Facility maintenance
Staff development
Collaboration
Organizational skills
Active listening
Training & Development
Experience
Custodial Worker NF-01, 03/2021 to Current Shake Shack – Aurora, CO,
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Notified building managers about needed repairs to maintain public safety.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Checked and stocked inventory throughout facility to meet expected demands.
Maintained accountability for building keys.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Cleaned floors and surfaces by sweeping, mopping, and dusting.
Sanitized and deep cleaned bathroom floors and surfaces.
Stocked, sanitized, cleaned and inspected restrooms.
Helped participants enjoy facility while ensuring adherence to protocol.
Created vaccinated and household passes for customers in Rec Trac
Helps customers find equipment/ answer questions about what is in facility.
Cashier /Restaurant Food Server, 12/2019 to Current Roz's Cafe And Catering Services – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Calculated charges, issued table checks and collected payments from customers.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Commissary Bagger, 08/2017 to 11/2019 Commissary – City, STATE,
Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
Retrieved grocery carts from parking lot and returned to appropriate areas.
Assisted with organization and cleaning to maintain tidy store appearance.
Answered customer questions regarding products and store services.
Bagged customer items in alignment with industry best practices.
Illustrated solid work ethic and commitment through consistent attendance.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Crew Member, 06/2017 to 08/2017 Dunkin' Donuts – City, STATE,
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Packed all fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drove team success by completing assigned task quickly and accurately.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Upheld high standards of productivity and quality in all areas of operations.
Prepared quality products while maintaining portion control and presentation within service goal times.
Observed safety precautions and practices when using heavy machinery and equipment.
Restocked supplies, removed trash and cleaned areas.
Answered customer questions and took orders.
Education and Training
High School Diploma: , Expected in 06/2020 Russell County High School - Seale, AL GPA:
National honor society member
Ambassadors member
Honor roll for 4 years (4.15 GPA)
Ranked top 10% of class
Master of Science: Forensic Science, Expected in University of Alabama At Birmingham - Birmingham, AL GPA:
3.78 GPA
Major in Chemistry
Minor in Criminal Justice
: Dual Enrollment, Expected in Chattahoochee Valley Community College - Phenix City, AL GPA:
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