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custodial worker 2 resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Personable worker ll and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Knowledgeable about maintaining organized inventories and handling custodial requirements of school buildings, including bathrooms, classrooms and work areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Skilled cleaning team member bringing years of experience in institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Skills
  • Productivity and Time Management
  • Quality Control
  • Supply Inventory Management
  • Facility and Site Cleaning
  • Communication and Interpersonal Skills
  • Multitasking and Prioritization
  • Trash Collection and Removal
  • Maintaining Building Security
  • Conscientious and Detail-Oriented
  • Strong Work Ethic
  • Positive Team Player
  • Lawn care and Landscaping
  • Valid State License
Work History
08/2011 to Current
Custodial Worker 2 State Of Nevada Silver Springs, NV,
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Completed routine floor stripping, sealing and finishing.
  • Maintained floor cleaning and waxing equipment.
  • Collected trash and emptied receptacles and recycling containers.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Collected, sorted and transported recyclable materials.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Kept building spaces premises clean inside and outside.
  • Filled in for Building 1 when out.
  • Have experience with filling out work orders.
  • Plowed and mowed exterior of building on several occasions.
  • Have done numerous ballasts changes along with outlets and switches.
  • Have experience with plumbing, have rebuilt flushing systems and faucets.
  • Greased and changed belts for air handlers.
  • Currently am in charge of printing permits and have done it for 4 years.
  • Built current 7' x 7' playground shed and prepared for its location on my own.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Worked closely with Building Head to maintain optimum levels of communication to effectively and efficiently complete projects
09/2006 to 09/2021
Head Cashier Lowe's Companies, Inc. Chattanooga, TN,
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
  • Developed standard operating procedures.
  • Received and processed customer payments.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Trained as supervisor and provided back-up coverage to provide customers with optimal support.
  • Oversaw group of 20 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Educated employees on register use, merchandising and customer service.
  • Processed checks, cash and credit purchases or refunds.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Directed team of 20 cashiers to maximize performance and deliver exceptional service to every customer.
08/1999 to 12/2009
Account Representative Arthur J Gallagher & Co. Davenport, IA,
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
  • Managed over 5 accounts and product installations to increase sales volume.
  • Drove sales by developing exceptional customer rapport to foster satisfaction.
  • Proposed available products and solutions to meet diverse requirements.
Education
Expected in to to
Associate of Arts: Commercial Design
MATC - Madison, WI,
GPA:
Expected in to to
Associate of Arts: Drafting
ITT Technical Institute - Madison Wi,
GPA:

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Resume Overview

School Attended

  • MATC
  • ITT Technical Institute

Job Titles Held:

  • Custodial Worker 2
  • Head Cashier
  • Account Representative

Degrees

  • Associate of Arts
  • Associate of Arts

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