LiveCareer-Resume

custodial maintenance worker resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry and/or intermediate-level opportunities to expand skills while facilitating company growth.

Dependable and hardworking maintenance worker skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to fast paced environments and experienced with face-to-face customer service since 2015.

*Bonus experiences in teaching for children ages 3-13 at First Baptist Church in Edinburg, TX., as well as second in command in the worship team from years 2013 to 2016.

*Finished training in medical office for CMAA official experience and 3 accumulated years of experience for in school medical administration during study from 2018-2020.

*Took leadership, time management, and organization classes from 2012-2015.

Skills
  • Sanitization techniques
  • First Aid/CPR
  • People skills
  • Fluent in Spanish
  • Flexible
  • Critical thinking
  • Problem resolution
  • Minor repairs
  • Facility maintenance
  • Supply inventory management
  • Wound care and irrigation
  • HIPAA compliance
  • Medical terminology
  • Conflict resolution abilities
  • Medical terminology
  • Valid Virginia driver's license
  • Human anatomy and physiology
  • First aid
  • Patient scheduling
  • Customer Service
  • Data entry
  • Fluent in Spanish and English
  • Merchandise restocking
  • Credit and cash transactions
  • Customer assistance
  • Cash register operation
  • ID verification
  • Training and mentoring
  • Returns and exchanges
  • Front desk operations
  • HIPAA guidelines
  • Records management
  • Records maintenance
  • Telephone etiquette
  • Microsoft Office, Excel, Word and Power Point
  • Prioritizing patients
  • Friendly, positive attitude
  • Computer skills
Education and Training
Edinburg North HS Edinburg. TX, Expected in 05/2015 ā€“ ā€“ High School Diploma : - GPA :
South Texas College Mcallen, TX Expected in ā€“ ā€“ : Music Education - GPA :
MedCerts Livonia, MI, Expected in 05/2018 ā€“ ā€“ Certification/Licensure : Certified Medical Administrative Assistant - GPA :
Experience
Department Of Veterans Affairs - Medical Administrative Assistant
Yuma, AZ, 07/2021 - 07/2021
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Updated patient accounts and information daily.
  • Communicated with patients via phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Verified insurance coverage, obtained preauthorizations and updated charts in Office Practicum.
  • Confirmed patient information, collected copays and verified insurance.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Compiled physical and digital documents, charts and reports.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Completed daily list of insurance verifications, including ABA and BCBS for scheduled appointments.
Common Spirit - Custodial Maintenance Worker
Redding, CA, 10/2019 - Current
  • Gathered and emptied trash cans and disposed of bags.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Stored, used and disposed of cleaning chemicals and supplies.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Dusted and wiped furniture and fixtures.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Moved equipment and furniture to thoroughly clean space.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Maintained accountability for building keys, master keys and access cards.
  • Recorded routine inspection and maintenance activities.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Responded to emergency cleaning requests to meet client expectations.
  • Organized custodial closets to easily find equipment and supplies.
  • Notified building managers about needed repairs to maintain public safety.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Redneck Trailer Supplies - Cashier
Chickasha, OK, 08/2017 - 01/2018
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Clarity Partners - Customer Service Associate
Springfield, IL, 12/2015 - 12/2015
  • Responded to customer questions about products and services.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Listened to customer requests and asked questions to provide effective solutions.
  • Directed visitors to correct personnel to handle individual concerns.
My Place Cafe - Waitress/Cashier
City, STATE, 06/2015 - 09/2015
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.

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Resume Overview

School Attended

  • Edinburg North HS
  • South Texas College
  • MedCerts

Job Titles Held:

  • Medical Administrative Assistant
  • Custodial Maintenance Worker
  • Cashier
  • Customer Service Associate
  • Waitress/Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Certification/Licensure

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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