Summa Cum Laude
Handled customer inquiries, requests, scheduling, and delivery of education programs and lectures offered by the Historical Society to area schools, local venues, and at the museum. Greeted visitors to the museum, answered questions about local history and area destinations to the satisfactory of the visitor, led adult and school tours, and handled guest inquiries and sales of bookstore items and research requests. Dealt with upset visitors in a professional manner successfully ending the dispute. Managed the development of education programs. Built relationships with local schools, home schools, The Palm Beach Post, and the School District of Palm Beach County. Formed partnerships with eight local history organizations to create the Palm Beach County History Institute, an award-winning summer teacher workshop. Responsible for the training and supervision of museum docents and Volunteer and Outreach Coordinator. As lecture coordinator, responsible for coordinating, selecting, and scheduling two seasonal lecture series, the Distinguished Lecture Series and Third Thursdays @ Three. Wrote, maintained, and updated education section of HSPBC's website and Palm Beach County History Online website. Editor, graphic designer, and contributor for HSPBC's online history journal, The Tustenegee. Assisted researchers and volunteers with research requests, provided reference service, and maintained collections. Reviewed and filled research requests and provided reference service in person, by mail, and email. Serviced and maintained collections as needed.
Primarily responsible for inventorying, cataloging, researching, filing, and data entry for new photographic collection donated to the Historical Society. Assisted customers with research requests and providing information about local and state history.
Oversaw daily operations of three computer labs and twenty lab assistants.
Coordinated ordering and distribution of supplies, issuing of access cards, and
lab assistant duties, time cards, and salaries. Assisted in annual budget
development and hiring of lab assistants. Compiled weekly computer lab
usage reports. Assisted technicians with minor computer repairs. Wrote
updates of the lab assistant's standard operating procedures and lab
Directed daily operations of a 180-soldier Military Police unit. Oversaw all tasks and mission assignments from higher headquarters and tasking company elements, ensuring their accomplishment in a tactical environment. Directed all personnel actions to include performance management, awards, corrective and separation actions. Coordinated the processing and orientation of new personnel and assigned duties. Oversaw the maintenance and accountability of over $90,000 worth of equipment.
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