Organized and detail-oriented CSR with 7 years of cash handling and customer service experience. Understands general accounting and finance concepts.
Maintained confidentiality of bank records and client information.
Delivered prompt, accurate and excellent customer service.
Directed specific questions to appropriate branch personnel.
Examined checks for identification and endorsement.Examined checks for identification and endorsement.
Processed cash withdrawals.Entered member transaction data into the online banking software.Opened new customer accounts.
Worked as a team member performing cashier duties, product assistance and cleaning.Maintained confidentiality of bank records and client information.Sold money orders and process wire transfers through western union.Create new customer profiles for check cashing and/or for issuing new pre paid VISA cards.
Executed cash transactions quickly and accurately.Greeted all customers.Conducted price checks for cashiers and service clerks.Checked out customers and bagged items quickly.Suggested additional items and offered samples of weekly promotional items to increase store sales.Served shoppers in a prompt, courteous and friendly manner.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Promptly reported complaints to a member of the management team.Recorded customer orders and repeated them back in a clear, understandable manner.Served fresh, hot food with a smile in a timely manner.Correctly received orders, processed payments and responded appropriately to guest concerns.Prepared and served beverages such as coffee, tea and fountain drinks.Quickly and efficiently processed payments and made accurate change.Served orders to customers at windows, counters and tables.Carefully maintained sanitation, health and safety standards in all work areas.Packaged menu items into bags or trays and placed drink orders into carriers.
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